Convenient and close to my location. Staff was very friendly and helpful.

Unprofessional Customer Service.Long Check in time.

Unprofessional Customer Service. Long Check in time.

Wonderful hotel adheres to all the Covid guidelines Outstanding service

Wonderful hotel adheres to all the Covid guidelines Outstanding service

Love the hotel spacious and very good for me to relax and unwind on my business trip

Love the hotel spacious and very good for me to relax and unwind on my business trip

a few minutes from the station, quiet place and kind staffs

The room stunk of cigarette smoke.

Great location for a work function at the Mercure hotel and super close to the train station.

Great location for a work function at the Mercure hotel and super close to the train station.

One thing I didn’t like was the smell of the room. Everything else was okay.

This hotel isn't fancy by any stretch and the rooms are pretty basic, but it is clean and well-managed and the staff is friendly. They offer a really decent western-style breakfast for about $7 and the location of the hotel is extremely convenient if you are in Yokosuka for Navy business. Overall a pretty nice option for lodging.

This is not what I I ordered, it was supposed to be the Maccur which was 13 Story hotel.

This is not what I I ordered, it was supposed to be the Maccur which was 13 Story hotel.

Average Hotel, WiFi is very weak because they don't have modems in every room, you have to log in to the nearest one. AC system was very dirty, I didn't use the heater. Limited parking spaces.

It was pretty nice. Very clean and hotel staff was nice, but some did not speak English and could not communicate too well. Overall it was great.

Great location and value

Hotel Harbour Yokosuka is located in a convenient area of Yokosuka. You will be located in a close walking distance from two major train stations, restaurants, and malls. My overall stay was enjoyable. The room was much nicer than I thought it would be for its price in Japan. (I heard most rooms are small because the country is small) The only issue I came into was room service. I had my sign facing towards, "Make up the room please" while I left for the day and came back to it saying, "Do not disturb" with a bag of towels hanging off of the doorknob. Now I don't know whether it was a guest of the hotel or room service workers who switched my sign around, but it happened three times.. Very suspicious. Otherwise the room was kept very clean. I would recommend it to anyone looking for a cheap place to stay at in Yokosuka.

The staff was nice and the area was clean.They also had good wifi service

The staff was nice and the area was clean. They also had good wifi service

Surprisingly close to the Naval Base, this quiet hotel is more spacious than I anticipated. The street noise is non existent but the walls are paper thin, so that I got to hear another guests snoring. It was exceptionally clean. The front desk folks are very pleasant but not great with English language skills.

Surprisingly close to the Naval Base, this quiet hotel is more spacious than I anticipated. The street noise is non existent but the walls are paper thin, so that I got to hear another guest's snoring. It was exceptionally clean. The front desk folks are very pleasant but not great with English language skills.

The hotel is located close to the Navy Base, a mall, and a few eateries. ALloyd within walking distance. The only complaint I have is the over all comfort of my stay in a non-smoking room. The air conditioner worked grea, but rather loud, and smell of cigarettes could seep into your room. Also, the beds must have been the most uncomfortable beds I've ever slept in in years! I only slept for 4 hours after 10 hours of walking in Yokohama.

The hotel is located close to the Navy Base, a mall, and a few eateries. ALloyd within walking distance. The only complaint I have is the over all comfort of my stay in a non-smoking room. The air conditioner worked grea, but rather loud, and smell of cigarettes could seep into your room. Also, the beds must have been the most uncomfortable beds I've ever slept in in years! I only slept for 4 hours after 10 hours of walking in Yokohama.

The staff were very helpful and efficient. We found the room a nice size and everything we needed for a good night's sleep. Wifi in lobby fine.

The staff were very helpful and efficient. We found the room a nice size and everything we needed for a good night's sleep. Wifi in lobby fine.

We had a nice stay here. There were a couple of issues: the steps up to the building are steep (and I was on crutches) and we couldn't find a handicapped entrance, although maybe there was one. Staff was very friendly and helpful; especially the lady serving us breakfast. Room was fine, would have been nice if we had wireless--there was free cable but we opted not to go down to the hotel to activate it. The bed was comfortable, room was clean. All in all a good stay!

We had a nice stay here. There were a couple of issues: the steps up to the building are steep (and I was on crutches) and we couldn't find a handicapped entrance, although maybe there was one. Staff was very friendly and helpful; especially the lady serving us breakfast. Room was fine, would have been nice if we had wireless--there was free cable but we opted not to go down to the hotel to activate it.The bed was comfortable, room was clean. All in all a good stay!

I had made a reservation and PAID in full for my room several weeks in advance. We arrived a day late in the evening of the second night of our reservation. We were not expecting a refund either since we were late due to personal reasons. When we tried to check in we were told they had already given up our room since we had not called prior to that point. We told them the room was already paid for in full and we should not have to do a precheck-in, especially since we were travelers. Needless to say, in a country that is renown for its customer service and politeness, we were never even given an apology and they were quite rude which was a first for us in this country! It was 8 at night and we were left to look for another hotel. I would not recommend this hotel....it seems they are rather greedy in trying make more money on a room that was clearly already taken and paid for. One last note, it was much smaller than it appeared online, dirty as well. Very disappointed.

Good. Very convenient location. Room was Smaller than expected.