Hotel very well located, just in front of the Interlaken West train station (there are 2 train stations on town, West and Ost). Hospitality was amazing, they even offered me a city card that gave me free transport inside of the city (and some places around) plus discount in some activities. The room was clean and the breakfast was great. No complains.

This is very close to Interlaken West Station if you want a short walk. The bedding is comfortable in our liking. Breakfast floor has an amazing view of the area. Breakfast was very good in our tasting. I would stay here again for the convenient to train station.

Just opposite to interlaken westvtrain station. Lot of food places, market just next door. Beautiful location.

Very convenient to train station and bus transportation everywhere in town. Nice and helpful staff, great breakfast. Room is in the smaller range but ok.

Excellent location by the railway station. great breakfast

Pleasant staff and very clean room

FALSE ADVERTISEMENT - there is NO AIR CONDITIONER in the room, rooms are dirty, and spider webs in the corners. The carpet in the hallways is probably 100 years old and smells like a dirty bathroom. The whole building smells. Located right across the street from the train station - so no air, you have to open windows, and train and traffic noise is literally in your room - no escape. There is no stuff during the night, you are on your own. Overall - terrible experience, would not recommend this hotel.

Andrei and Julie are the best hosts. Accomodated my request for 1 room with extra bed which is not a norm in Interlaken. Very central, across the ainterlaken West and other shops and restaurants, including groceries. Will definitely come back to their hotel whenever I come back to Interlaken.

Congrats to the new management, inviting all guests to the new management celebration was a great touch. Enjoyed meeting the staff. The friendliness of the owners and helpfulness is memorable. Special mention to Noah at the reception for her professionalism! Only issue I had was street noise, I asked for 3 quiet rooms, unfortunately for me mine was on the street and couldn’t keep the window open past 4am due to noise. But then without cooling system the room became too warm. I’m sure management will find a solution :)

Cool place with a great breakfast. Right next to train station. Our room had a view of the river and mountains. Front desk very nice and helpful.

The hotel was located right opposite the train station which was really convenient and good!

This hotel is RIGHT in front of the train station with breathtaking views all around. Interlaken is a hidden gem, I would definitely recommend this.

Worth it

The hotel staff didn’t even bother to help with my heavy luggage when being asked to help. So disappointing! I suggest the hotel to indicate under their hotel information that there will not be someone to help with your luggages even when u asked.

The hotel was across from the train station which made it very convenient. The breakfast was very good. It would have been nice to have a washing machine.

😃

I would give 0 stars if I could. Terrible hotel, rooms are so small with minimal accommodations. Carpets are dirty. Breakfast area was nice on rooftop but very limited choice of food items, no way that I will stay here again and won’t recommend it to everyone. The only good thinks is location close to train station but again the worst hotel in area.

Was convenient with many places near to shop and eat. Room was small, parking was difficult

All Good except the breakfast and the staff at its restaurant.

Excellent Staff service, Excellent view of surrounding area, Located next to train, and bus stations, breakfast provided

This place is nothing but a scam. Don’t fall for the pictures and the good reviews posted regarding cleanliness and the quality of their breakfast, you will learn the hard way if you stay. The location is probably the only selling point for this hotel. The staff are very rude and not friendly and understanding at all. The breakfast is just horrible and it is just couple of stale breads and plain coffee. The room is old, smelly and not clean at all. We found someones socks right by the bed and eyelashes on the bed and hair. This place is a disgrace to swiss standards of hotel so I advise to find a better option.

They do not have parking. O need to park at train station . The room is very hot.

They do not have parking. O need to park at train station . The room is very hot.

We were satisfied with everything. In particular, the wifi was great!

This hotel is in the center of town. Very clean, excellent breakfast.

This hotel is in the center of town. Very clean, excellent breakfast.

Steps away from the the train and bus station. Awesome friendly staff. Perfect place to stay for a few nights!

The biggest selling point is its convenient location, which situates right opposite to Interlaken West station. In addition, the hotel includes breakfast and bus coupons for guests. However, the conditions of facilities are dated. Moreover, I booked a family room for my family of 2 adults and a teenage daughter, but the size of the room is only a double room standard. Overall, Hotel Merkur is ideal for travellers on budget.

Great location , great breakfast.To bad when in the morning, the hot water in the bathroom isnt on.

Great location , great breakfast. To bad when in the morning, the hot water in the bathroom isn't on.

Rooms were adequate but very small. The breakfast buffet was very good, but we arrived one morning just as a tour group was leaving and the staff told us that breakfast was closed when in fact there was at least one hour left. We ate anyway.

We where shifted to another hotel as they where overbooked but gave us a reason that the room is damaged so be carefull when you book with them