That was my worst hotel experience yet. Whoever is managing the establishment needs training as well as the office staff. First I waited 5hrs to checking in my room because I couldn’t check in before 3pm, and still I wasn’t giving a room until 3:30pm. The air didn’t work in the room. The other room they gave me had soiled linens, dirty bathroom and dirt all over the floor. Stains all in the bed sheets and pillow cases. The food wasn’t good and was super expensive. Seating outside in the yard was quite dusty. But I must say the servers are super nice and professional. And a big shoutout to the security staff as well!

No comment

The room was duty included the towels

Good place

The fact the Hotel is safe and close to the Airport Maiis Gate.

Pretty much.I like everything

Good

I booked this Hotel for my family, Because I wanted them to be close to the airport to catch thier and according to them they really enjoy their stay.

The cleaning

I don’t like the services

Great customer service

Cleanness of the room.

The AC was very high and there was no remote contole to control it and no sheet to cover ourselves. We called the staff, they brought an AC remote controle but never a sheet, although they kept saying they were going to they never did. The sheet that covered the bed was dirty. Breakfast was included and no time was mentionned when booking but once we get there they said Breakfast is to be served at 8h AM. Our flight was at 7h45 am so I believe that saying "Full Breakfast included" is a lie to get people to book as there was nothing around to get food from. It was an a TERRIBLE EXPERIENCE. I should have been refunded.

Near the airport

The staff are friendly they all know me by name the went above and beyond to make things happen the property it self need updating

Staff is nice and friendly.

I did not like the fact that they not have hot water. I couldn't take a shower.

My experience there wasn’t a good one I was only there for 2 nights the first night I got there there was no water I couldn’t shower and brush my teeth it was awful but the staffs are nice I know it’s haiti but the service should have been better I don’t recommend la maison hotel to anyone

This property need some work done ,no hot water living area is dirty

Hotel don’t good water bedroom slow water

No water Mosquitos Wi-fi not work

Maybe everything is ok

Very safe

The room was good, but there was insects In the room service not good at all. The place looks good though and quiet.

I like the food and the customer service.

That was my first and last stay at that hotel the only good thing was that the staff was nice. Cons- I arrived at the hotel past check in time around 3:50 I still had to wait for a good 40 mins for the room to be ready. Got to the room there wasn’t any towel or toiletries had to walked /called reception to ask for items about 3 times in 3 hours finally got them around 8pm . I am a pescatarian but there was nothing in the seafood dept to eat at the restaurant except lambi didn’t trust them enough so I didn’t eat I ordered pasta as breakfast food was terrible I couldn’t it couldn’t even get a cold bottle of water or ice for that matter well forget about getting your drink of choice you’ll get what they have . I don’t have enough time to explain everything that went wrong let’s just say that the staff was nice and I got a ride to the airport the driver was also nice that is it. Needless to say I will never set foot in that hotel ever again.

The space not good at all

Excellence

It is good anyway.

God service

It’s convenient and nice place to stay.

Overall avrege