Great location and the rooms were nice, great welcome. The hostal is on the 2nd floor, they should put a sign for that somewhere as you come in. We had a comfortable quiet room with en suite bathroom. The receptionist was really friendly and fast, when I asked for extra pillows. Great service! I would recommend this hostal en stay here next time when I visit. It's in the middle of the centre and you can walk everywhere. Unfortunately the link doesn't work to add photos because I have some good ones of the hostal

This place has everything you need for a basic stay at a low cost. Good service, clean, good showers and a high quality bed. It doesn’t have premium amenities but it’s a low price in a great location. The only real issue was that the walls are extremely thin and you can easily hear everything going on in the hall or in other rooms

My 2nd stay here. Great location for Gran Via. Plenty of food, drink and shopping options nearby by. Staff really friendly and helpful. Would stay again.

We were extremely UNHAPPY with the choice to stay at Gran Via. The BEST parts: the lady who checked us in was lovely. Online check in was easy enough for uploading documents. The room was very clean and the hotel is in the middle of plenty of options for dining, and all other fun things. It's a great location. The WORST THINGS: We had ONE night of decent sleep. You can hear EVERYTHING. There is nobody on duty outside of their posted hours and so nobody to monitor the constant noise in the hall. We had an interior room so this was NOT street traffic. There is no insulation or something. You can hear the room next door brushing their teeth. So obviously you can hear EVERYTHING thats coming from the hall. Even a knock down the hall sounds like its your room. We had no sleep, in turn that strained our trip. At night, be warned that the taxis will have a hard time getting here and will drop you off randomly. Its walkable, so count on doing a lot of that. I was very happy for a comfortable bed and for the proximity to everything. Outside of hearing everything, this is not the place for picky people nor tall people. The toilet puts your knees at the wall, and im 5'5". The shower/tub is half the size of standard. I don't mind any of that, but the lack of quiet in the middle of the night was ultimately why I'll never stay here again.

Room too small for price tag $$$. Hallway, etc. the same

Room was drab but it was clean. It was good we got there before staff left as check in after hours is via a kiosk and didn’t work for our type of reservation. I’m not sure why.

Great front desk staff and awesome location.

Everything was fine except the pillows were hard.