Got the impression that the hotel focus on maximizing its income over taking care of its guests. Although we asked for a quiet room, there was a lot of noise coming from a business gathering at the hotel. We had to wait for breakfast because all the tables were already occupied by non residents diners. We had to asked 3 times until we got assistance with locating the taxi driver the hotel booked us to locate an item we forgot in the taxi. Only after check out, the hotel charged my credit card with non consumed items from the mini bar without verifying it with me first. Although the location is great and room was clean and beautiful, I will not come back. Not the service I would expect for the most expensive hotel in the city.

Got the impression that the hotel focus on maximizing its income over taking care of its guests. Although we asked for a quiet room, there was a lot of noise coming from a business gathering at the hotel. We had to wait for breakfast because all the tables were already occupied by non residents diners. We had to asked 3 times until we got assistance with locating the taxi driver the hotel booked us to locate an item we forgot in the taxi. Only after check out, the hotel charged my credit card with non consumed items from the mini bar without verifying it with me first. Although the location is great and room was clean and beautiful, I will not come back. Not the service I would expect for the most expensive hotel in the city.

The norman is an incredibly beautiful hotel! The design and style is amazing, very nicely done and maintained. The rooms are spacious and spotless, perfectly clean and very high-end! The service is one of a kind, I was personally welcomed by so many friendly people, be it at the front desk, at the concierge or at the restaurants. Would like to highlight Eduardo at front desk who gave me a wonderful welcome, i almost felt part of a family. The breakfast is delicious and the outdoor terrace is amazing to sit and enjoy. I will definitely be back at the Norman and want to thank everybody for having made my stay truly memorable!

The Norman is ideally situated for exploring Tel Aviv. There are great restaurants and cafes nearby, and I loved walking through carmel street market. I found the concierge especially helpful for offering recommendations. My room was comfortable and I liked the wall-mounted buttons for controlling the light schemes and drapes. The Library Bar is funky and has some unique cocktails, though I found the breakfast offering to be a bit more basic.

The Norman is ideally situated for exploring Tel Aviv. There are great restaurants and cafes nearby, and I loved walking through carmel street market. I found the concierge especially helpful for offering recommendations. My room was comfortable and I liked the wall-mounted buttons for controlling the light schemes and drapes. The Library Bar is funky and has some unique cocktails, though I found the breakfast offering to be a bit more basic.

The Norman is fantastic. Great location, excellent staff and wonderful breakfasts. The room are lovely but small. The bathrooms are particularly very small. Dinner on the patio was elegant and yummy.

The Norman is fantastic. Great location, excellent staff and wonderful breakfasts. The room are lovely but small. The bathrooms are particularly very small. Dinner on the patio was elegant and yummy.

Service is well below the standard. Food very good, hotel's facilities and rooms simply excellent

We had a good stay. Very nicely done rooms. Great breakfast. Great dinner at Dinings one night.Only quibbles are over the price - it is very expensive - and the fact that it was sometimes hard to get a seat at the pool because people got up early and reserved loungers! I did mention this to the manager, however, and he promised to address this.

Beautiful hotelAmazing staffDelicious breakfast

Beautiful hotel Amazing staff Delicious breakfast

Staff were very helpful. Tried to correct any problems that came up.

Staff were very helpful. Tried to correct any problems that came up.

Details you can get me the information for Taipei tomorrow morning at the end up going out of the house for rent on the way to work with me to get to the airport and then you get the chance to be with you but you didnt even say my you.

Details you can get me the information for Taipei tomorrow morning at the end up going out of the house for rent on the way to work with me to get to the airport and then you get the chance to be with you but you didn't even say my you.

Details you can get me the information for Taipei tomorrow morning at the end up going out of the house for rent on the way to work with me to get to the airport and then you get the chance to be with you but you didnt even say my you.

In a crowded city this is probably its greatest luxury. Breakfast is divine, bed like landing in a cloud. Room was a bit tinsy but everything else perfect.

The hotel staff is terrible, rude and condescending. We were looking forward to our vacation, to rest and sleep well. Unfortunately, every time we fell asleep the room service made sure to ring the door and wake us up. Three hours after we received the room, our nap was interrupted by the room service, although the room was cleaned only a few hours earlier and although we did not ask to clean it. At night we used the "do not disturb option" but unfortunately it did not prevent room service from ringing the bell and waking us up at 7 in the morning. Of course we could not go back to sleep. The whole point of the hotel reservation was missed by an amateur service and a lack of coordination between reception and room service. There are many good hotels in Tel Aviv, do yourself a favor and skip The Norman Hotel.

We were very impressed by all aspects, from our arrival greeting, to morning breakfast, to the bellmen!!

The staff is exceptional, the breakfast is great, the location is amazing, the decor is unique and the bar is fabulous.

Truly the best Boutique Hotel in the World. That award given to The Norman is so rightfully deserved. We have stayed in so many hotels around the world and our stay at The Norman must be among the top 3 stays we ever had.

Great experience, amazing breakfast. Very polite and helpful staff. Loved the bar downstairs.

Great experience, amazing breakfast. Very polite and helpful staff. Loved the bar downstairs.

A very impractical room for one persom, let alone 2. There was no facility / shelves for mens/ womens vanity products in the bathroom, one had to juggle lipstick or shaver. The shower flooded out onto the bathroom floor every time. The bathroom only could accommodate 1 single person. There was only coffee making facility in the room, not tea, it had to be on request. The room service was the most limited I have seen in 50 countries! The breakfast was limited & balanced around the dining room bar/shelf. My breakfast arrived cold & without ordered toast. The staff did not appear to know what the other staff were doing with little flow or cohesion. Communication to the Room Setvice waiter was difficult, his english was average & had little knowledge of wines, why then was he taking orders?? Overall, exceedingling disappointing, architectural refurb was pleasing but reminiscent of a rat in a running wheel, there were a myrid ofl stairs & corridors to reach rooms because of the intrinsic design.You had to walk thru tje restaurant to go to the overrated rooftop pool. Conde naste is my travel bible, did they have blinkers on or get special service or follow the same creed.??to give it high accolades. A big 3+, no way Boutique , definately an amateur attempt at Hotelery.

Fantastic hotel. Highly recommended to anyone looking for a luxury hotel in tel aviv

Had a room nearby lobby and there was a big party in the lobby and was very noisy all night even after complaining

Norman wont have any competition in Israel for the next 10 years. The best rooms in Tel Aviv, best staff, best Japanese restaurant, best sake selection in town, best bedding, beautiful grapefruit garden. Very special hotel.

Norman wont have any competition in Israel for the next 10 years. The best rooms in Tel Aviv, best staff, best Japanese restaurant, best sake selection in town, best bedding, beautiful grapefruit garden. Very special hotel.