Property grounds are beautiful, my dissapoint was with the check in process and the way the staff handled it. They told us Expedia did not send them our reservation so we ended up staying in another property with no amenities. We had to walk in the sand to use the amenities at the hotel. They did give us a descount on the rating, which ended up being a bit lower than the original price but for no amenities, not sure it was worth it. Check in staff was not professional and there was no manager on site to help. We were told the manager had left for the day and would not return. Very dissapointing.Lorenzo was very nice, after we had finally gotten a room in the other hotel, he was nice to walk us there and got us to have breakfast in the original property, which was much nicer than where we ended up staying. Lady at check in had an attitude and was not friendly at all. For the price charged I would expect a lot more. Please train your reception staff to smile and be more professional and friendly.

Property grounds are beautiful, my dissapoint was with the check in process and the way the staff handled it. They told us Expedia did not send them our reservation so we ended up staying in another property with no amenities. We had to walk in the sand to use the amenities at the hotel. They did give us a descount on the rating, which ended up being a bit lower than the original price but for no amenities, not sure it was worth it. Check in staff was not professional and there was no manager on site to help. We were told the manager had left for the day and would not return. Very dissapointing. Lorenzo was very nice, after we had finally gotten a room in the other hotel, he was nice to walk us there and got us to have breakfast in the original property, which was much nicer than where we ended up staying. Lady at check in had an attitude and was not friendly at all. For the price charged I would expect a lot more. Please train your reception staff to smile and be more professional and friendly.

Very nice but to short

We loved every minute of our stay. We definitely have to do it again. The hotel needs an expansion. Not enough rooms. Always booked.

Great hotel in Jeri, fab location near the Main Street and with privileged view to the sea and to the dunes. The room is very comfortable, and they have a small gym and spa. Food quality is ok but the fruit juices are not as tasteful as in the surrounding bars and restaurants. Almost no choice of imported beer. Poor service at breakfast, although they've apologised with a bottle of champagne which was a nice surprise. Very few staff speak English. The reception personnel and manager were very attentive. Kite surfing in Jeri is a must do. We had a free lancer instructor named Fernando who is well qualified and a very good teacher.

Great hotel in Jeri, fab location near the Main Street and with privileged view to the sea and to the dunes. The room is very comfortable, and they have a small gym and spa. Food quality is ok but the fruit juices are not as tasteful as in the surrounding bars and restaurants. Almost no choice of imported beer. Poor service at breakfast, although theyve apologised with a bottle of champagne which was a nice surprise. Very few staff speak English. The reception personnel and manager were very attentive. Kite surfing in Jeri is a must do. We had a free lancer instructor named Fernando who is well qualified and a very good teacher.