Liked everything

Thank you

Hotel was run down, tv broken, shower broken, no hot water, pull out broken. Staff nice and breakfast was good. Probably won’t ever go back nor recommend

Historical and memorable. Right on the beach, rooftop

Great location, cute hotel

1. The hotel has NO parking what so ever. You must fight for very limited and taken free parking, as well as daily paid parking. All parking is taken all day by beach goers. 2. I had room 214. There is a stairwell to the roof top bar just outside the door. Extreme noise from the bar and band stream down the staircase until 2 AM every night except Sunday. There is a door at the top of the stairs that the bar manager refused to close. 3. Drunks engaged in a fight come stumbling down the stairs from the bar screaming at each other. 4. Staff on site at the front desk refused to do anything about the above. The owner was not on site. There is NO security on staff. I will NOT recommend this hotel to anyone until the above is corrected.

Good hotel with friendly staff

Location is 5 star. Room was not clean. Prior guests hair everywhere and accumulated dust and grime evident. Elevator broke while we were in it.

The hotel is a little dirty overall everywhere; it’s historic and needs a good deep cleaning. Bedding was adequate but overall just kinda gross. Toilets don’t flush well. It’s best quality is that it’s on the beach and situated near great dining you can walk too. The penthouse bar is also nice. I wouldn’t stay here again.

Unlike all the bland corporate box hotels surrounding it, the Casa Marina has distinct character, great vibes, and the spirit of classic Jacksonville Beach. The staff were very friendly and helpful. The environs were comfortable and inviting. I would choose the Casa Marina over any of the nearby hotels each and every time.

We had a great stay

This was our first time at Casa. I knew it was a historic hotel so it was as expected with historice charm. Check in was amazing, Tiffany at the front desk was welcoming amd friendly. The room was older so it had a slight smell but it was clean and had everything we needed. We went to the Penthouse upstairs for drinks. The band was great and service at the bar was prompt despite being very busy. When we returned to the room later that night we had a slight maintenance issue but the woman at the desk that night quickly moved us to a different room that was great. Unfortunately, we slept in and missed the breakfast but I was told it was amazing. Would definitely stay again.

A beautiful, well-mannered and very comfortable hotel. Great location so close to axterrific beach.

I loved the nostalgic feel and look of the place, amazing location right on the beach. One small draw back is if you have allergies you may want to bring a small dehumidifier, it’s a beautiful place that’s well preserved but due to the age and moisture it may trigger allergies in some people Having said that I would definitely stay there again. It takes you back to when times were elegant and simpler also the photo art on the walls is like an added perk for the eyes

Really pretty good. We were pleasantly surprised - it’s an older place, but that’s expected. They were having a very raucous party in the evening - it was PACKED. But by 10:30-ish they shut everything down and the hotel was pretty quiet. We’d stay again for a party beach night.

Location was perfect! Loved the charm. The breakfast was wonderful! Now for the not so good stuff. Need to do a much better job of cleaning. Floors were not clean. Carpeting on stairs was absolutely filthy. Sofas and chairs in rooms were very old and dirty. Water pressure in shower wasn’t strong and didn’t get very hot. Staff was wonderful and accommodating but cleanliness is super important to me and this hotel just didn’t make the cut this time.

Shame on the naysayers, this is a quaint historic inn with an excellent location, accommodating staff , comfortable rooms and wonderful breakfast. If you are expecting the Ritz, stay at the Ritz. Furthermore, if you have nothing good to say, say nothing at all, especially if you haven't asked to speak with the general manager to allow the complaints to be addressed and rectified. Come on people, it's the hospitality industry, no matter if restaurant, hotel or ice cream shop, if your not satisfied with the product, at least give management the opportunity to make it right or stop your whining. Also keep in mind that when you point your finger at someone, you have three fingers pointed back at yourself. I am a retired resort ops professional team leader who spent the bulk of his career at resorts in the Caribbean, have won many industry awards including one of the most coveted in the hospitality industry. I have had the pleasure to stay at this hotel three times in the last five weeks while in Jacksonville on personal business, I will be making weekly trips to Jacksonville for the next several months and the Casa Marina is where I will be staying. A definite pearl, in the Jacksonville beach sand! My hat is off to the team at the Casa Marina for keeping the lights on at this grand historic inn, sharing with us her past and believing in her future. Sincerely, Dean H Morris

ENJOYED OUR VACATION

On our first day we encountered issues. I reserved for a front view and was given a side view. Toilet handle and TV we’re broken. We were told that they were going to give us a different room but never did. I left my reading glasses in the room and called the hotel to go Pick it up and was told that there was no glasses left behind. Not the greatest experience. There is no beach accessories as advertised

The location was ideal being right in front of the beach, the breakfast was good, and the staff was very helpful. However, there were many issues. One really big issue was the loud music all night long from Margaritaville next door and the noise from the Rooftop Lounge until 11pm. The air conditioner in the bedroom was very noisy every 10 minutes or so. There was mold growing around the bathroom vent. Lots of water damage on the walls in the living room and bathroom. The furniture has so many dings that need to be repainted or replaced. The couches are old and cushions are dirty. The pull out bed mattress was horrible. Lack of parking or parking should be specified strictly for guests next to the hotel. There are no modern accessories for USB cords. Need to replace batteries in remotes. Many cut corners like trying to cover up cords from the tv to the unit box by placing the table and chair in front of it and in other spots of the room. When turning on the cold water in the shower, hot water came out and the water temperature was not consistent. The bath towels were too small to wrap around one's body. There was nowhere to get water, ice, or vending machines where guest rooms were.

I absolutely love this place, the old time feel, the atmosphere and the beach is literally right outside the back gate. The staff is very friendly also. The water pressure for the shower is a little weak but ill definitely choose this place for future visits.

Room way bigger then I expected, had separate room with TV and couch..

The hotel is amazing. I like the rustic style and how close it is to the beach. The ladies at the front desk were very helpful and nice.

We had a great time, very easy fit a quick getaway

Very nice surprise. Quaint hotel with a lot of nostalgia and character. Would stay here again for sure.

My partner and I absolutely love this property! We will be visiting again!

I understand weddings are a big thing here but the guest were really loud. I kept being asked if I was a guest there and was even asked to leave the breakfast area because it was for guest only. I’m not sure if it was because of my skin tone but I certainly did not approve of the not belonging there eye gazes…

Beautiful charm and history...

The ladies at the front desk wasn’t friendly. They only start breakfast the first day and I was there for four days. The restaurant that was attached to the hotel gave me burnt food. The bed was uncomfortable and thin towels and wash cloth. Plus, the room didn’t have no microwave or the hotel don’t have microwave to warm up your food. I almost definitely would not visit this hotel again!!!

All was great except for the large roach that crawled across the couch as I was sitting on it..

Old and smelly

BIIIGGG Con: Hotel is also a wedding location. If there is a wedding its terrible. You can’t sleep, cause its poorly insulated (old building) you hear everything even if its on another floor. So, be aware of that. If there is no wedding its great. Historic hotel, cute rooms etc. So with wedding 0/5, without a wedding 5/5.