Overall it was a good experience - location, size of the room, facilities, we were happy. But communication was terrible. We supposed to get a code to get in, but that didn't come till the very last minute. I called a few times but they didn't call back. Because there was no one to check us in, they wanted to make sure that we pay. But they had my credit card info through Hotels.com so I don't understand what the issue was.

Last minute decision to stay in Limoges… Happy with the decision. Very accommodating.

Comfortable studio for 2 . Large comfy bed… Beautiful building..

The building is beautiful and in a great location - less than 5 minutes walk from the centre/old historic streets. The room was large and airy, the bed incredibly comfortable (a firm mattress) and the bathroom beautifully decorated with a window (floor to ceiling length, stained glass, beautiful!) that opened. Hot, powerful shower. The building is stunning, so much character. The one small negative was mixed communication - all the emails we had from the hotel were in French (understandably) and all said the check in would "greeting on arrival", so we waited around at 4pm to be met. When nobody came and another coupel arrived and put a pin code into the keypad we trawled through the emails again to find a code and this let us in. It wasn't clear though. A very small negative, in what was a very enjoyble stay.

very nice, close to city centre

We stayed in the Chalet. It was a beautiful space, the property is lovely and the staff is friendly and helpful

Despite never receiving a check in instruction email we were able to sort out our suite and access. Lovely accommodation. We were in one of the streetfront ground floor suites but it was very quiet and the courtyard is lovely. The well equipped kitchen made for a seamless dinner and enjoyable stay. Interior courtyard parking is a bonus.

Beautiful building, lovely room, convenient parking, wonderful staff. We will come back!