Thank you to the lovely team at The Clan, they were very obliging to move us to a downstairs room to accommodate my grandson with a disability. Beds were very comfy and facilities were very good. We were all set up for our late check in even down to the lights turned on for us. The cafe in the premises does an excellent breakfast. Could not be happier.

Good views

Do not stay here!! This property needs urgent attention and is not fit for purpose. We booked for five adults and two kids only to be told there were many people. So what?! It sleeps that many, and we booked, honestly. There is only cutlery and towels for six—champagne glasses for two. The air conditioner does not work. The fan in the bedroom does not work. The cold water tap in the shower does not work. The blinds are broken. The shower leaks all over the floor and is dangerous. Silicone and grates are black and mouldy. Dirty flooring, and poor cleaning. Old furniture in wardrobes. The bedding was dirty and stained. Laundry is a dumping point for broken white goods. The furniture and appliances are dated and minimal (take your cassettes). Carpets weren'tt vacuumed and stained with gum. The dust on the furniture was disgusting. We arrived after the first family and were given a second key, no questions asked. Incredibly noisy on a busy road. Needs urgent maintenance. We hated staying here, and if this is the last place available, sleep in your car.

The staff were lovely & friendly. The brekky & coffee was amazing. Really nice spot right on the water. Walk to the ocean & across to town. Will stay again. The staff went above & beyond to make sure our room was ready a bit earlier for us.. We really appreciated it.. 🙂

A perfect location with great access to the beach. The only criticism I have is being woken up every morning by housekeeping. I like a sleep in on holidays and there was no Do Not Disturb sign to be found. And please do not open my door!

Location is fantastic and house had plenty of space though needs a refurb and a few more bowls & glasses. And a deep clean. But otherwise is a great set up for a family. Plenty of clean towels and beds were comfortable.

Wonderful,clean,comfy,and great staff.Would stay there again in a heart beat

The rooms are clean and spacious and location is brilliant. Highly recommend for Terrigal!

Great location and nice and safe

Location and value

The staff were amazing, Ned’s were comfy and nice and close to lots of dining options.

The three bedroom cottage was spacious but run down. When we pointed out problems the front desk dealt with them promptly- thank you.

it was immaculately clean, comfortable beds and pillows. alowed families to stay together in a group however in separate rooms. delish breakfast and fantastic service by all staff.

We stayed in the “Cottage” which is actually a nice contemporary 3 bedroom house. Walking distance to beach, lake and shops. Being a bring your pet house the sofas have a dog odour.

Lovely helpful owner. Highly recommended.

Firstly, even checking in Time is 1-6, suddenly changed to 4pm, that day, suddenly. We were trekking, and didn’t have any reception, so when we noticed the message from the hotel, was already past 4pm. We were so upset even we could check in as a result. And we were expecting having breakfast at the hotel’s restaurant, but was closed. And the slide door lock facing back yard was broken, even we booked for two night , there no spare toilet paper, and only 50 cm was left😓 TV was terrible condition to watch. We were very looking forward to staying this hotel, because of the good location. Can’t recommend to my friends.

Great stop in the way back to break the trip up, breakfast was excellent and room size is huge for a family.

Excellent location, property itself was a little run down.

Slightly dated, but nicely kept, very clean and updated very important (TV, lights, beds).

Slightly dated, but nicely kept, very clean and updated very important (TV, lights, beds).

One room fan not working and wi Fi not working most of the time

The carpet smelt and was wet beside the bed. The staff were pleasant and immediately relocated us to a different room. The second room was old and worn but clean. The carpet was stained and ill fitted. The bathroom smelt of degrading, old plastic maybe from the clean but ancient looking toilet cistern and seat. Bedding was clean and bed comfortable. Excellent position walking distance to beach, restaurants, shops.

The staff were very good and extremely helpful. They gave us directions on where to eat. There was a slight problem with the first room and we were immediately upgraded to a different room. Breakfast was excellent and plenty of it. We didn't need lunch either days. Would definitely stay again.

Excellent location

The room was clean and comfortable. The staff were friendly and accomodating! We had a lovely stay!

We really enjoyed our stay at The Clan. Perfect Location right on the water with views of the beach & just a short walk to Terrigal town center. Highly recommend breakfast at the Motel Cafe, it was amazing.

We really enjoyed our stay at The Clan. Perfect Location right on the water with views of the beach & just a short walk to Terrigal town center. Highly recommend breakfast at the Motel Cafe, it was amazing.

The room service for cleaning was terrible . Despite requesting , they didn’t do till late afternoon & didn’t leave toiletries, tea, sugar , milk etc for 4 persons . We had to repeatedly request for these items

Great place to stay right on the water, was good to be right next to the sand.

Great place to stay right on the water, was good to be right next to the sand.

The room had a funny smell, sort of like an aged care home. Room service also helped themselves into entering the room which shocked me, even though I said I didn’t need anything. Staff at reception were very nice though.

The room had a funny smell, sort of like an aged care home. Room service also helped themselves into entering the room which shocked me, even though I said I didn’t need anything. Staff at reception were very nice though.