The hear water doesnt work properly

Terrific spot right on the lake. Excellent staff at the bar and restaurant. Room newly renovated - great!

Accomodation 5 star.staff very friendly good atmosphere in bar & dining room

Balcony room gave us a nice view of Lake Macquarie

The location was good Unfortunately doesn’t do breakfast on a Monday morning Unfortunately no bottled water in room No opportunity to check in a little earlier to attend a concert in Toronto

Ocean view but no option to open windows, didn’t need to book for dining, but when it came to eat no tables available. Had to Uber to another venue. You would think parking would be reserved for people staying in motel. No parking available. Aircon noisy, disappointing. But room was clean

great hotel

Clean, quiet and comfy bed

Great water views , big balcony that opened out from our room , comfortable bed , everything about the room was great, the management and staff are amazing, friendly, helpful couldn’t do enough for us, the restaurant/ Bistro area is terrific great meals and not overpriced, decking out front also has tables for food and drinks consumption all areas have beautiful water views, my wife and I absolutely loved this place and would come back in a heartbeat

Bar staff wanted to serve patrons whilst trying to serve me expecting me to wait because it was happy hour No receipt

Freindly staff easy check in and clean

Woke up with e sorest back, beds are terrible. Place is clean and nice, only get one key makes it difficult for couples.

Staff were excellent, as was the service. Charley, Shelley, Will and Yvonne (the cleaner) were all cheerful, & very helpful. Room was clean. Restaurant meals were great, with generous servings. On the down side: Free WiFi was connected but didn't work. Stairs were difficult for older folk - all accommodation being on the first floor. Room we were allocated was far too small for an eight night stay, there were other larger rooms. Refrigerator was tiny and not fit for purpose. No hand towel or face washers. No toaster or microwave.

Great lunch

Great rooms, close to the water & restaurants near by.. Carparking area etc very dirty..

Great value for money, with exceptional cleaning. There is indoor and outdoor dining with waterfront views second to none The views are magnificent, but if you’re staying more than one night, take some camping lounge chairs so you can sit at the window to enjoy the view.

Room was nice enough but entrance to the accomodation was not great. Building work going on and skips of rubbish. Can’t be helped I know but not great!

The property is located in beautiful place we had a great time The only thing we would suggest to add a extra blanket because was very cold night time.

We were informed four hours before check-in that renovations were underway. Half the accommodation area was a building site! Guest parking was taken up by workers’ vehicles. Our bathroom was grubby, with a crack in the toilet bowl. BUT the bar area staff and food was amazing!

great location

Great place to stay!

Great staff and service Poor room

Nice Balinese design... but, cockroaches...!

Pictures are very dated, the walls, locks and air conditioning is poor. Nowhere near Newcastle and didn’t feel safe, had cheap room door locks that can easily be picked and no safe for valuables. Very cheap and needs a facelift.

The staff were friendly and were very helpful. The property was clean, smelled clean, but the room was not like the one shown, but that is just cosmetics. The bed was comfy, the aircon worked and it was a nice quiet space to rest. I would stay here again.

We felt very comfortable in the new renovated down stairs The rooms are old but spacious look forward to the new room renovations witch we believe are commencing in April

The standard of the room was terrible. It really needs upgrading or at least some paint and fresh decorations. Its very dated and worn out so it felt dirty.

The hotel is not a hotel, but rooms above a pub. The room was large, however there was one chair to sit on, no table to sit at to eat or use the computer. The door to the balcony was not closing properly, hence slamming when the wind got a bit heavier. Cockroaches even at the door of the fridge. The skirting boards were filthy with dust, expecially near the bed. Whe I got into the room the smell of vanille essence was very heavy, giving me a headache. The whole upstairs area, where the rooms,( 15) were, was saturated with vanilla essence. Parking was not very good as there is a pub, so patrons would use the parking and no room set aside for accomodation partrons. The bed was ok and the bathroom area would do, although everyting is old. I was told that there are going to do renovations in April, however I must say, they had the time during Covid to do some cleaning up and did not do it. THIS IS A PUB AND NOT A HOTEL AND YOU SHOULD NOT ADVERTISE IT AS SUCH. I WANT MY MONEY BACK AS I WAS TAKEN FOR A RIDE!!!!!!!!!!!!!! DO THE RIGHT THING. I HAVE BEEN WITH YOU FOR A LONG TIME AND TELL YOU THE TRUTH OF WHAT I HAVE FOUND.

We thought that food was very Expensive and the rooms were very noisy we didn’t get what we paid for we wouldn’t stay there again

Great facility.

room we stayed in was great value for the money we paid, lovely view, staff were very friendly and helpful Anne and Terry