Excellent location and customer service .Breakfast buffet out of this world , highly recommended !

Terrible property. We checked- in and were told that our room was ready. Upon going to the room, the cleaning staff were still there and the room was not ready to be occupied. We quickly got a glimpse of the view from the balcony… The PICTURES and DESCRIPTION of the room were NOT ACCURATE. I booked a SEA VIEW room (which was a premium price) and the view was of the stores and restaurants on the walkway. No sea view at all. We went back to the reception to ask if there was a mistake in the room number and were rudely told no. I showed the reception a picture of the view from the room (balcony) as well as my reservation (and the pictures attached to it) and the reception woman rudely said that this is the only room they could give me… no apology for the clear mistake and misrepresentation. I was told that Expedia is just an affiliate and that it’s not her problem that the description on Expedia was not accurate. Very disappointed in how rude she was. I asked for a refund and then had to search for another property to stay at for the night. I wish that I could rate satisfaction at 0. I can honestly say this was the worse experience at a hotel I have ever had.

Terrible property. We checked- in and were told that our room was ready. Upon going to the room, the cleaning staff were still there and the room was not ready to be occupied. We quickly got a glimpse of the view from the balcony… The PICTURES and DESCRIPTION of the room were NOT ACCURATE. I booked a SEA VIEW room (which was a premium price) and the view was of the stores and restaurants on the walkway. No sea view at all. We went back to the reception to ask if there was a mistake in the room number and were rudely told no. I showed the reception a picture of the view from the room (balcony) as well as my reservation (and the pictures attached to it) and the reception woman rudely said that this is the only room they could give me… no apology for the clear mistake and misrepresentation. I was told that Expedia is just an affiliate and that it’s not her problem that the description on Expedia was not accurate. Very disappointed in how rude she was. I asked for a refund and then had to search for another property to stay at for the night. I wish that I could rate satisfaction at 0. I can honestly say this was the worse experience at a hotel I have ever had.

A beautiful place, close to the beach and a wonderful promenade

Czyste i Bardo