This hotel was amazing. Clean, quiet. Very friendly staff

We had a great time and no complaints.

Room not clean at all!!! Very loud! AC didn’t work well. My room had a hole repair in the wall behind the bed.

Will be back again!!

We stayed here while visiting our son who is stationed at Camp Lejeune. The hotel overall is ok but it is starting to show some wear and tear. We previously stayed on a higher floor and it was not in as rough shape as the third floor. There was spackling/painting touchup marks on the walls, behind the chair was dirty and the grout and moulding in the shower was really gross. The outside cushions were very worn and stained and the TV cover outside was so scratched it was difficult to see the program.

Only bad thing that we had seen when checking out was a roach by our door. Other than that it was a pleasant stay.

Requested a handicapped room with walk in or step in shower and was told over the phone that it would be reserved. When we arrived the specific room was not available. I told reception that we had requested the room two weeks ago. She told me that “I should have called the day of or day before arrival”. We were given an adapted handicapped room, but the design and changes were almost useless. First, the handheld shower control was blocked by a safety bar so that it was impossible to operate. Second, there were 4 strips of tape in the bottom of the tub, spaced approximately 1 foot apart, making it difficult to stand on a strip. Third, the safety bars installed were slippery, so totally useless in a wet environment. Fourth, the safety seat installed in the tub was not anchored correctly to the wall and the screws attaching it to the tub and wall were pulling away from the wall. Fifth, the bed sheets were not the right size for the mattress and so the sheets would not stay on the bed. The pillowcases did not fit the pillows. We asked for additional pillows, which were provided but they did not have pillowcases on them. We reported the issues about the tub and were told a maintenance person would come to repair. We reported two mornings in a row and one time to a manager, but no one ever came. We were never offered the opportunity to move to another room nor given any communication about the situation. Also told we were the 2nd guest to report issues with the tub.

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