Was excellent

The room was tidy, clean and functioned well. The contemporary design scheme was simple and attractive. Check in and room access via smartphone was easy. Location was perfect for what we were looking for. In the evening there seemed to be a few people loitering around the property entrance and some asking for money, but otherwise our stay was positive.

Seen nobody

Signposting for the hotel is extremely bad, notification of parking allowance extremely bad. They have advised previously that they have no air conditioning to "help the environment" which is absolute rubbish, they're just too cheap to pay for it. Look elsewhere for a good night sleep

Poor ustomer service, including contact via email. Unclean bathroom. Homeless people sleeping in the entrance corridor. Young people in their cars playing loud music and smoking cannabis in the car park until 4am. All these issues and nonody at the hotel willing to help or resolve issues. I would look to staying anywhere else that a McDreams hotel again.

Very good and convenient although there is no check in desk and emails regarding check in were in German. Thankfully there was a very kind housekeeper that helped with our check in.

I like everything about it but there is no water to drink

Stayed one night when attending football. No complaints room was comfortable and clean, location good and staff helpful.

Nice cosy rooms

Simple , but great concept. Will stay more often

Ok

I stayed in tiny / fairly clean room, facing main very noisy street. Tried to keep window open over night but traffic noise was unbearable I checked in on-line and did not have chance to request different room. No reception at all. The only stuff are cleaning personnel. Would not recommend for families with kids.

I stayed in tiny / fairly clean room, facing main very noisy street.Tried to keep window open over night but traffic noise was unbearableI checked in on-line and did not have chance to request different room. No reception at all. The only stuff are cleaning personnel. Would not recommend for families with kids.

Online checkin didn't work. Checkin at hotel didn't work. Had to call for assistance. No physical reception or staff on site. Lots of odd people hanging around outside hotel, not recommended for a woman on her own. No coffee, tea or kettle in the room. No parking ticket provided as no receipt given. Room clean and fresh. Disgustingly hot during heat wave and days afterwards too. One small fan provided didn't cool room.

Disliked auto check in could not resolve issues regarding being double charged right away.

Tutto ok

It was ok and very straightforward. The room was clean and ok. Parking was ok. Only thing we didnt like is that in our bathroom There was a smell of cigarette probably coming from the ventilation. Was intensive when opening the door then reducing

Wir übernachten im MCDreams Hotel wenn wir Familie in Rheydt besuchen und haben uns bis jetzt immer sehr wohl gefühlt. Die Zimmer sind zwar klein aber modern eingerichtet und sauber. Der Service ist außerordentlich freundlich, hat uns insbesondere beim letzten Aufenthalt sehr gut gefallen. Gutes Preis-Leistungs-Verhältnis.

I travelled with dog and chose this hotel because it accepts dogs. Upon arrival the receptionist tells me I should have indicated prior to arrival that I would take a dog along and tells me there are no dog rooms left in the basic category. She proposes to give me a business room, which costs more than EUR 30 more than the one I booked. I refused. She then tells me she found a dog room, which I accept at the prebooked price. During the conversation she claimed that it was indicated everywhere that dogs need to be pre-announced. I checked the hotels.com site again and there is no mention of the sort. A stressful and unpleasant arrival. The hotel is new and the room was clean and comfortable.

I travelled with dog and chose this hotel because it accepts dogs. Upon arrival the receptionist tells me I should have indicated prior to arrival that I would take a dog along and tells me there are no 'dog rooms' left in the 'basic' category. She proposes to give me a 'business' room, which costs more than EUR 30 more than the one I booked. I refused. She then tells me she found a 'dog room', which I accept at the prebooked price. During the conversation she claimed that it was indicated 'everywhere' that dogs need to be pre-announced. I checked the hotels.com site again and there is no mention of the sort. A stressful and unpleasant arrival. The hotel is new and the room was clean and comfortable.

Was comfortable for an overnight stay, although not quite a double bed and the pillows were really odd shapes and not the best in comfort. Clean room, and convenient location. Good parking availability and the bakery next door did good food and coffee! Pleasantly surprised by the town/city centre that had a very nice German pub/restaurant.

Very straight forward hotel. Modern and clean. Great value

Pretty good place for a short stay, not the greatest of view over a petrol station but thats handy.Downside is no breakfast available there.It is a walkable distance to town centre.Supplying fans was a good thing, no A/C available.They could upgrade a bit with complimentary tea coffee and a kettle.

Pretty good place for a short stay, not the greatest of view over a petrol station but that's handy. Downside is no breakfast available there. It is a walkable distance to town centre. Supplying fans was a good thing, no A/C available. They could upgrade a bit with complimentary tea coffee and a kettle.

Monchengladbach is a mainly new town, it was very badly damaged in the war so there are not so many old buildings. It was very hot during our stay so the nearby woods were very welcome.

Wonderful location, staff was friendly;) clean room and comfortable bed. Highly recommended. Hope to stay again;)

Room was very clean, also quiet small, but sufficient for the occasion of needing a bed to rest. Check in was fast and easy. Interesting concept of using digital door locks that require an access code to be unlocked. I would prefer using my phone or a key card to get into my room. The number pad is inconvenient.

Room was very clean, also quiet small, but sufficient for the occasion of needing a bed to rest. Check in was fast and easy. Interesting concept of using digital door locks that require an access code to be unlocked. I would prefer using my phone or a key card to get into my room. The number pad is inconvenient.

Clean hotel in a peaceful area. Worth the money.

Location is good with free parking space, which is very handy. The hotel is really clean and tidy, lovely hot shower. The staff are friendly and helpful. Only a bit noisy at night from the traffic outside, so those earplugs provided on the side table are necessary and thoughtful.

Excellent, helpful staff, this was an ideal, comfortable stay during our recent trip to Dusseldorf, close to the station. Staff were most accommodating, particularly Asteria who helped beforehand as we had to organise a late check-in due to flight timings, and then our flight was cancelled completely until the following day! Comfortable, immaculately clean rooms with everything we needed for the weekend, we would definitely recommend this hotel and stay again if in the area. Thank you.

Excellent, helpful staff, this was an ideal, comfortable stay during our recent trip to Dusseldorf, close to the station. Staff were most accommodating, particularly Asteria who helped beforehand as we had to organise a late check-in due to flight timings, and then our flight was cancelled completely until the following day! Comfortable, immaculately clean rooms with everything we needed for the weekend, we would definitely recommend this hotel and stay again if in the area.Thank you.