I arrived, all was good, pool looked great, room was clean. I was there for 3 days, left this morning Monday. I asked for room service first day, front office said ok. I arrived back to room from work, WAS NOT CLEANED..ETC..... I contacted front office, they applogized. 2nd day morning, i asked again front office to have cleaned, they said yes...........WELL AGAIN, WAS NOT DONE..................WHY ?????? I WALKED UP TO TALKED, lady said sorry...again................ they would fix the problem for 3rd day.........damn.... you guess it...........THEY AGAIN, DID NOT CLEAN ROOM........DAMNNNN, AGAIN.........CALLED TO COMPLAIN AGAIN......WHEN ARRIVED FROM WORK. THEY TOLD ME TO BRING OLD TOWELS, ETC.....TO FRONT OFFICE. WHY DOES THE CUSTOMER HAVE TO BRING THE DIRTY MYSELF.........WHERE'S CUSTOMER SERVICE, THERE WERE TWO PEOPLE ON STAFF AT FRON DESK.......... TERRIBLE SERVICE. THEN FOR BREAKFAST, IT WAS THE SAME FOOD ALL 3 DAYS......GEEZZZZZZZZZZZZZZZ......... I also asked to be compresated, they said NOOOOO

Ants in the room. We were offered to move but it was already late and we had unpacked the kids so leaving was not an option. No help no and very confused workers. All staff looked like they had just started their first job ever. So as a mom I had a sweet snack that I placed near the are the ants came in to contain the pests as well as just keep my kiddos safe away from them. Luckily it was only in the bathroom but still a hole big enough to see with the naked eye. And I wear glasses and my blind ass found them

The neighborhood of the hotel location is not that good. But inside the hotel everything is on good standard. The front desk service, the room service, pool service, the cleaning service all are very high standard. I felt like this hotel is recently renovated. If you care about nice and peaceful stay inside the hotel, this is really the right choice. But if you are looking for going out, explore surroundings then do more research.

Great cost effective stop over or perhaps for people working in the area short-term. Breakfast was included and surprisingly good. Area is run down, no evident attractions within walking distance....

Room is fine. But the area is a tad on the sketch side.

I didn't know that it was in an unsafe area. I felt as though I was entering a prison.

Was promised a refund due to an emergency from the property and Expedia but both parties lied and never issued the refund.

The breakfast was delicious with lots of varieties. The pool was very clean. They have jacuzzi rooms.

Rooms were very clean. Breakfast provided also was good. Close to many shopping centers and restaurants.

Clean and easy parking

The property was nice only inconvenience was that you had to go thru the main door to get into the property then look for your room

It was just to unsafe area other then that nice good

The hotel building is safe and interior is clean and very well maintained. As a single female business traveler, I felt safe. The access to inside the hotel and rooms have a card controlled access, once inside, it is quiet and clean! The pool is small but clean. The staff is supportive. Will stay again! The area is a typical small town suburb, it is Bakersfield, after all. If you are used to Marriott or a downtown area with trendy shops/eateries, this may not be for you.

Nice and clean place

Good

Loved it

Despite the fact that this hotel seems to be located in a not so good neighborhood, we felt safe. The hotel was very clean and had all the amenities, and the staff was very friendly and helpful. The room was spacious and the bed was comfortable. We liked the fact that the floor was vinyl instead of carpet as well, and they serve breakfast. Price for the room was great!

AC was poor slept in heat and property refused to change room. Although the breakfast made up for it. Would not stay again

House keeping was very nice and helpful

Not much satisfied i keep complaining about the key I can’t open the main door and our bedroom too.

The property was in an isolated area.

The actual property is not bad but the area is very sketchy. . .

Theresa the manager is unprofessional, degrading and all around rude. I have never felt so disrespected and racially profiled.

Did not like the location at all

Average. Staff asked upgrade for nonsmoking room and 1st floor room for handicap.

I was returning from a Campout and had a lot of personal gear in the open bed of my truck roped down. In the morning as I was checking out I saw that some of my gear had been stolen and the ropes removed. The Hotel had cameras on the parking area. I contacted the day manager to report the theft. She had my gear. Apparently their staff during the night saw the attempted theft and intervened and recovered my gear. Great job on part of the Hotel staff

The neighborhood around here was interesting to say the least; the staff was nice, this hotel felt like a regular apartment in the San Fernando Valley, parking was ok, i did like there was security around; it did feel a little overpriced, i did have to leave a $200 deposit which was weird, plus they tacked on a hotel service fee of 3.50 for some reason, but whatever; the breakfast was decent: eggs sausage coffee oj bagels etc, they do have a clean pool but it was too cold to enjoy.

Friendly staff.

Not bad

The surrounding area was scary, but the breakfast was good.

Clean room with a comfortable bed

Staff was engaging, busy cleaning & I appreciated the granite bathroom countertop & shower backsplash. The breakfast selection was special with many options. Plus being pet friendly & an affordable price thru Expedia. This was the best motel experience I've had since the fall of 2021 when I've been traveling extensively throughout the western USA.