no problem with punctuality. good location, good co-guest, good space. the only thing was the heating pipe needs a cover... other than that, stay was better than most places: chinatown, bronx, queens

No key. No blank in winter. Terrific.

The photos don't look like the place at all, but you get what you pay.

Worst place I’ve ever stayed in a hostel. Gross, dirty, unsafe and unreliable staff

Door to street unlocked, property unmarked, no staff at desk upon arrival, bathrooms out of order or moldy, dirty pillows and sheets, no available blankets, broken AC in window. Photos look nothing like the actual facility. Other patrons appear to live there and many were drunk in the lobby. I did not stay and sadly realized it too late for a refund. Please remove this property from Expedia so that no one else makes the same mistake I did.

The location is convenient and clean. But the place is super noisy because is located right in front of the metro line. So, don't expect to rest there. Better windows would make a big difference.

I like that they have an old elevator and staffs are helpful. I don’t like a lot starting from my room key doesn’t open the door and staff had to help me open. The restroom ran out of tissue, the floor not so clean with the oily soap on. The mattress was so thin and my body touched the steel frame under the mattress, it hurt I gotta have their blanket put on mattress then I could sleep. No kitchen. Location is very near to subways.

- What did I like? Only the zone. - What did I not like? 1. The check-in: they made me wait almost 24 hours to give me a room since they were over-booked, they said the 1st day would be refunded but it was not, they never even mentioned the subject anymore. 2. The property seems okay from the outside but it is in terrible condition on the inside, from the furniture to the elevator and the staircases.... EVERYTHING is old and in terrible condition. 3. The staff is somehow friendly but it seems like they do not care too much about the wellbeing of their guests. 4. The property condition and facilities are really bad. I don't know how can the authorities can let them operate and run a place like this. Is it true that they offer stays below the average for NY but they should invest in the property, the bathrooms, the elevator, the windows, the A/C, everything needs replacement. I would never recommend anyone to go to this place and I would never go back there. I rather spend more than stay at a HORRIBLE place like this one.

location and affordable price that is all you get. old building with narrow elevator and stairs that require repair because they crack right under your feet. they were out of towels and warm blankets when i arrived, dirty bathrooms, 2 bathrooms for approximately 12 rooms (2-10 persons each?). there is no signboard with the hostel name, or it is tiny and invisible. very easy to miss the correct entry. my room had a window looking toward ventilation pit and fire stairs. it was dark inside the room all day long. night dark. the mattress was 5 inches thick, so it was extremely uncomfortable to sleep on the ikea metal frame base. the room had no shelves or cabinets to keep belongings and generally looked like a prison cell. dog hair was everywhere in common areas.

The internet only worked downstairs no tvs in rooms and no keys for the rooms loved the location though

Only one restroom was open at 3rd floor for 11 rooms and always was busy. Only 1 of 3 power outlet was working in the room. Everything is very old and need renovation. Location is really good, close to the subway and on walking distance from Central Park

Good location with excellent services. So much selection of morning coffee. I love to stay again when I come back to SF.

Generally poor. The hostel is in a great location but has little resemblance to the pictures or description. No kitchen, just a dining room with a sofa a fridge a vending machine and a microwave. No blankets just sheets. Bed very uncomfortable with a thin foam mattresses. Corridors filthy. Bathrooms clean but in very poor repair. 2 of 3 bathrooms on 2nd floor were out of order. The first room we were allocated was smelly and the air conditioning was broken. We requested a move and ended up in a better room although the door barely locked.

Have stayed here many times and always am pleased.

It was what I was expecting from a hostel. One thing that surprised me was there were no blankets on the beds, only sheets. But the location was EXCELLENT! Two blocks from the subway and just a few blocks from Central Park.

Great location, near subways, good wifi.

Dirty room, lot of noice in the hallways

All is bad

This hostel is horrible. It looks nothing like the pictures on the website. When we went to complain at the lobby, the woman from the welcome desk just casually admitted that they photoshop everything and even just take random pictures from the internet. (positive note: she was very friendly and helpfull). Our room was disgusting: dirty sock under the couch; half-eaten cookie in the corner of the room; when we came home in the evening, rodents in our room ate our cereals, there were holes in our cerealbag and we found a trace of cereals and rodent poop; lot of garbage/trash in the hallway; curtain is falling apart and 'fixed' with a rope (but the whole construction could break every moment); bathtub turned black from the dirt and rustiness (just disgusting!); disgusting chair, stuffing comes out of it; half of the time we had no electricity in our room (no light, neither in the bathroom, so showering was with cellphone flashlight and we couldn't charge our phones); next to toilet was a window with no curtain, so our neighboors could just look at us when we were peeing;... I've never seen anything like this. We had to drink a lot of wine every evening to get drunk, because otherwise we wouldn't be able to sleep there if we were sober, I think that says it all... Do not go there!

Location was good with friendly staff available 24 hours.

First gave me a room with a door that doesn't shut all the way (and therefore cannot lock). Second room had no AC. Third room already had two people in it. Front staff was confused too about the whole situation and was trying to help me out but there was nothing he could do. Asked for a full refund through expedia but the manager declined. Manager never was there when all this was going on, and front staff couldn't even get a hold of the manager. Horrible management.

The staff are great and the location sublime.

Terrible bed

The cleanliness could be improved everywhere. I left my clothes in a drawer and I found them full of bugs the next day. I found a period pad in my roommate's bed. On my last day, I wanted to take a shower (in the only one that worked), but I couldn't because there was a pigeon in the bathroom.

Ok

A note on the front desk greeted me upon arrival that stated the employee would be returning in 15 minutes. My daughter and I waited for over 50 minutes. No apology was given. The gentleman who checked us out of the hostel however was pleasant. The beds are basic to say the least. Be prepared to sleep on half of the bed since a bar goes across the middle and the mattress is thin. The bathroom door on the fourth floor was kicked through on the bottom corner about 1.5 feet wide and 1 foot high. No toilet paper. The most concerning aspect was there was NO WINDOW in one bathroom, only a curtain which covered access to an external staircase. I would consider this a significant safety issue since this was the fourth floor and gives access to the entire building.

Location was good. No wifi above first floor.

Arrived and attempted to check-in at 11:30 pm on Sunday, 6-26-22. No one was at the reception desk and there was a sign that read “Front desk will be back. Please wait in lobby.” We waited and waited…. It was not until 1:33 am that the front desk staff finally arrived. The rules of the hostel are posted and clearly state staff are on duty 24 hours per day. Apparently, they’re not.

I liked how it was an affordable place to stay it New York. Maintenance could improve but can’t complain for the price of it

location, location, location... staff helpful, very friendly. have stayed before, am a return customer

Not worth the price

Get what you pay for