The property is very nice very quiet

It was god as always definitly on my recommendation list

Employees are all pretty nice. They seem to have a good security system there. Will probably stay again the next time we are in anchorage.

I woke up in the middle of the night , getting eaten alive with bed bugs . I would not suggest this hotel to anyone . This ruined my whole trip . I would like a full refund.

Nice, newer property. It’s off by itself but not that far from shopping and other services. Yes, there is a homeless camp across the street and down the road a bit, but it did not impact our stay.

This is a new hotel in apparently a new chain of hotels. Shuttle service stopped in evening, before our plane arrived from Juneau. Kitchen dishes, utensils and pots were not there, yet.

Nice

Everything excellent customer service

Other than lobby remodeling eliminating the breakfast area, this was a good place to stay. Good location.

The rooms are spacious and clean.

This was an overall OK hotel. Location is horrible right next-door to a transient camp with people on drugs passed out on the curbs and in the road.

I don’t understand how the hotel is rated so high. It’s your average road side motel experience. The hotel is located in a sketchy looking place which is surprising for Anchorage. We were looking forward to using the kitchenette in the room to make some quick breakfast but there were no pots and pans. Water wouldn’t drain in bathtub. Keys never work. We had to replace our keys 3 times in the 4 days we were there. There was no body wash from day 1. The dining table was dirty and the worst part was that room service once every 4 days. So we never had room service.

Excellent experience.

I did not stay a night at the hotel. I made the reservations for my 2 girls, but the reservations had to be under their name. I wanted a refund but don’t know how to get it back?

worst experience, too expensive for what they provide - have to repeatedly ask to clean the room(cleaned once after multiple requests in a 5 nights stay) - one of the front desk agent was so rude and makes nonsense on what she is talking. I reserved 2 rooms both are on my name(one fot us and one for friends family) and my friend had to leave due to emergency and i checked with her to see if i can get a refund, instead of giving refund she checked out room saying i can't physically present in 2 rooms - bad smell in the elevator - construction in the front didn't give best experience

It's spacious for 4 people, with kitchenette and big refrigerator..

Wonderful

Comfortable bed, kitchen, quiet. Helpfu front desk folks.

Great rooms

Even though the room is advertised as a suite with a kitchen, there are no utensils, cups, glasses, bowls, pots pans, etc. Ice maker in room didn't work. Hotel is literally one block from a homeless encampment. Also, "breakfast" was something you make in your room. Things like pop tarts, microwavable breakfast sandwiches. So, not the greatest. $340 a night wasn't exactly a bargain!

Had a good experience within the hotel and had no issues. Check in was quick and easy. Room was clean and nice and new and well kept. Greatly appreciated pet friendliness. Hotel employees at the desk were all pleasant (I had interactions with three). They keep the hotel secure and for guests only which was appreciated since there are a large amount of homeless in the area and it’s understandable they do not want loitering within the building which would otherwise be a problem without secure doors. I felt perfectly safe staying at this hotel and in the parking lot. I will continue to stay at this hotel as I travel to anchorage often. Recommend to others. This is a good middle range hotel that is affordable but still good quality.

I didn't get to stay with hotel because of problems with car and wasn't able to make it

The beds were uncomfortable but the location was nice.

Good staff and economical lodging price , however staff did not control loudness of large amount of tenants who were part of a conference or work related activity to about 10 pm each night was there.

Room close to reception area loud with residents acting a bit like they were high and visiting with receptionist. For female alone did not feel safe. Noisy until midnight.

The property is poor and run down. Checked out one day early. They would not give me a refund for the day because they said you booked through Expedia. Reach out to them.

Renovations going on now, so there a small mess but nothing in the way of guest. Everything in our room was brand new. The staff was very helpful and nice.

1. "Smooth check-in process: From the moment I stepped into the hotel, the check-in process was seamless and efficient. The clerk name Aani was incredibly helpful and made sure everything was in order, setting the tone for a fantastic stay." 2. "Immaculately clean room and bathroom: I was impressed by the cleanliness and attention to detail in both the room and the bathroom. It was evident that the staff takes great pride in maintaining high standards of cleanliness, which contributed to a comfortable and relaxing stay." 3. "Fast internet: As someone who needs reliable internet for work and leisure, I was delighted to find that the hotel's internet connection was fast and dependable. Whether I was streaming movies or attending video conferences, I experienced no lag or disruptions." 4. "Friendly and accommodating staff: Throughout my stay, the staff consistently went above and beyond to ensure that I had everything I needed. From offering recommendations for local attractions to promptly fulfilling any requests, their friendliness and professionalism made me feel welcome and valued as a guest."

Clean rooms

The staff were so friendly and helpful. Thank you

Very clean. They were remodeling the second floor. I stayed on the third. My only complaint was that there were no kitchen utensils, dishes or pots. I assumed they would be available, since there was a kitchenette available. I only stayed one night and did not call the front desk. But they should disclose this before booking. Also no shower gel in container. But I loved the room and staff.

The bed was absolutely comfortable