Beautiful pool and decent transportation options

Nice hotel with a short ride from central station and cruise port. Nice pool area and exceptional staff at front desk.

Perfectly adequate

It was my first time in Marseille and the hotel is located in a dirty neighbour hood. On top of it there was civil manifestations in the city so not recommended to go out! But when in the hotel it is fine.

The first room smelled like smoke so they changed us without hesitation. The carpets need to be replaced and the walls repainted. The secured parking is a bit far and you need to have a phone to call the hotel to open the doors otherwise you are stuck. The walls are thin you hear your neighbors. Breakfast is ok. The staff very friendly.

Having booked a Superior room we were disappointed with Room 023. It was situated behind the laundry rooms and we felt we were in a broom cupboard. The finish in the bathroom was poor (bath broke at end, plug socket not working and hot and cold taps reversed on one sink) and the most annoying issue was the toilet was set too high and at 5’3” my feet were dangling once seated. There was no full length mirror in the bedroom (reception informed me it broke and it had not been replaced). Not enough hangers and no iron. It was confirmed my reception that it was a superior room so assumed our expectations for Marseille were a little too high, although we felt these faults should be standard for any hotel offering. On a positive note the pool and area was spotlessly clean. Five stars to the person maintaining this area.

All the staff were polite & friendly, but particularly Elie. He was very helpful and gave us advice about takeaway restaurants, the metro, trams & taxis. Elie is very professional and is an asset to Hotel Kyriad; nothing was too much trouble for him. We were also impressed with the substantial breakfast that is offered to guests for a very reasonable cost. The hotel was clean with nice decor and furnishings. It’s quick to travel to the centre and the south of Marseilles from this hotel as the metro and tram services are excellent

Nice pool, friendly staf but also very noisy because of the thin walls if you have loud neighbors.