This is our third time staying here while visiting family in nearby Greenville. Self check-in is great and allowed us to arrive on our own time. Our next stay will be in the small cottage. We are looking forward to it.

The location was excellent. The check in process could be smoother.

Nice quiet property convenient to the activities we were there for. Definitely would stay there again. I have recommended this place to friends.

The Swamp Rabbit Inn at Travelers Rest is a quiet and comfortable place to stay but it is less like a hotel or traditional bed & breakfast and more like an Airbnb or VRBO. There is no management at the property or anyone to speak with on the phone since check-in is after 4pm and no one is available by phone after 4pm. All communication is through email or text message. We did not receive our check-in instructions until about half an hour after we arrived. But once we got into the property everything went smoothly. Unlike a traditional inn, you are supposed to take out your own trash and there is contradictory information on whether you simply put any used dishes in the dishwasher, or if you need to run the dishwasher on your departure. I was traveling with my family and having the communal space of the inn available to us outside of our room did make our stay more comfortable. Also, be award there may be an additional cleaning fee not included in the reservation. All that said, Swamp Rabbit Inn at Travelers Rest is a decent and comfortable place to stay that is walkable to the best parts of TR's Main St. In my opinion, it could just use a little bit more of a human touch and less reliance on technology.

No information provided about how to access property. When I arrived at 9pm I had to text the property manager for 30 minutes before she was willing to provide me the access codes needed to enter the property. Property manager was consistently rude, unhelpful, blamed Expedia, blamed myself, and was not interested in actually helping me to access the room I had paid for and reserved. After 30 minutes of passive aggressive texting I was finally emailed access codes - but was assigned a different room outside of the main house which I had to access by driving down a different dark road - with no lights on or ability to see the names of the building or room I was supposed to be accessing. I was told I was being "upgraded" to a new room. The new room no longer included the breakfast part of the bed & breakfast promised. This room had a dirty bathtub, broken down lamp, couch, and dresser. The main home seemed lovely - but that was not the experience I was provided. The person I interacted with was a total nightmare. I hope she was just a severely unhappy employee and not the actual owner - because she clearly is not a successful or trustworthy business person.

This was an excellent property to stay in. Stayed two nights while we rode the trail and couldn’t have asked for more. Clean, well appointed, and very comfortable. I wouldn’t hesitate recommending when you are in the Greenville area.

Bike in bike out!! Adorable property for anyone biking the Swamp Rabbit Trail from Greenville to Travellers Rest. Fully stocked communal kitchen and living room areas with large, gracious bedrooms and baths. Love this place for charm and individuality. Unique.

Wasn’t sure what to expect but it was a great place to stay and we would definitely come back. Very clean and had everything we needed. The keurig in the kitchen would not work but fortunately our room keurig worked just fine. They had lots of nice snacks available as well as the use of a shared full kitchen.

We stayed in the Cottage which is very private, cute, and comfortable. The property is in the heart of downtown Travelers Rest. Many great shops and restaurants are within walking distance. There is no staff on the property, so having any problems addressed may be concern.

This property is very run down and looks quite thrown together - the grounds are overgrown, sticks everywhere, paint peeling, no outside lights. Cottage needs a complete overhaul and to be better stocked with dishes, flatware and cookware

Enjoyable, comfortable and quiet stay. Would recommend to others.

The rooms I reserved have been changed and the code I was given is not working.

We arrived @ night. Inn had no lights at entrance. Hard to find drive to room. Room heat would not turn on. Only contact with staff is texting. After many tries, heat would not turn on. Texting didn't help--so we left and stayed someplace else. "Self-service inn" concept is a problem when you have problems and no one on-site to help!

Clean, quiet, nice!

We were not able to go and stay. When I let manager know that I had a Service dog last Saturday, they said that they would have to check with the ADA and get back to me. My medical alert dog has to sleep in the bed with me to wake me if I stop breathing in my sleep. I texted 3 times and called once to ask if they could accommodate my disability. Although she texted back to me, she did not give an answer to the question until check in day after noon. By then, I had had to book another room because I cannot afford to pay an exorbitant cleaning fee because my dog must sleep with me. I do expect a full refund, as I tried to resolve this issue a full week ago prior to the cancellation deadline.

Very quiet, restful space. Innkeeper was delightful.

Clean convenient

The house was so comfortable, clean and welcoming. It's only a few minutes walk to the downtown area. The property has such character. I highly recommend! We stayed there to attend a wedding locally, but would actually think about staying at the Swamp Rabbit Inn as a weekend destination.

We were never sent a check in email with our door code even though I texted the owner mid day on the day of the arrival. She assured me we would get one. At 4pm, I texted her again and she told me she would send one to my direct email. I gave her my direct email and she scolded me via texted that I didn’t say yes please to her request. I finally received the door code. Luckily the AC worked. The floor was very dirty as I spilled water and when I went to clean it up, my paper towel was brown. One of the two sinks was clogged and there was no stopper so water just sat in the sink bowl. There were ants inside and were never ending. The only good thing about the proper was the location. I would not stay here again.

FYI, they charge a $50 cleaning fee on top of the room charge you see and agree to on Hotels.com. Nowhere did I see this fee until I clicked check-in at which point it’s too late to cancel. So paid $350 for one night in a cottage with super old, dated furniture, old tiny tvs. Place was super clean and cute from outside - just not our style. We stayed at Traveler’s Rest location. The outdoor pool is TINY. When I texted the Inn contact she said the pool was closed. No signage anywhere to say this which I explained and the woman just texted back - “I just informed you.” She was rude all around quite honestly. Would never have stayed had I known full cost + no pool. And not having a reception desk or anyone on-site is a royal pain. We got there a bit early and just needed a place to drop our bags but registration is online only so I clicked check-in to try to get more info on how to get into main house. Well that officially checked us in 2 hours early which we then also got charged for. The Inn contact agreed to waive the $50 cleaning fee but charged us $50 for early check in even though online policy says $10/hour so would have been $20. She was just not nice or pleasant even when I explained we’d only checked clicked check-in trying to get more info. Had no interest in spending my holiday text fighting with this lady so just left it and chalked it up to the one bad hotel experience on our holiday. Can’t win them all but anyone on Hotels.com should be aware about the extra $50!

On arrival there, about 6 pm, there was no one to greet us and no other guests. The keyless pad entry on the front door of the main house did not work due to a low battery. A call to the manager instructed us to go through the kitchen entrance. The kitchen appeared not to be cleaned (crumbs on counter, garbage can full). When we got to our room (Azalea) the door was open and the room not been cleaned nor the bed made up. A second call to the manager got us into the Cottage room behind the main house, but once inside we discovered that the heater/AC was not working. A third call to the manager got us into Studio room. Once there we did have a comfortable experience (quiet, nice memory foam bed, decent shower).

great place!

Quirky, but very clean, comfortable, and fun. Hard to find, especially at night.

We really enjoyed staying at this property. We definitely want to make it a monthly trip. Everything was perfect and we had everything we needed. The only issue we had was that the a/c wasn’t working. We tried everything we could but barely any air was coming out. We decided to use the ceiling fan but hopefully the next time we book it, it will be fixed by then.

Over all it’s a good stay except below: hotel site says it’s wheelchair accessible but it’s not. There’s no ramp but stairs. The bath tub was too high to a handicap person to step over. The location was not easy to find. I’d recommend the management to place a sign for easy identification from the Main Street.

The management does not take any responsibility they blame it on everybody else but them self meanwhile I had to fight to get my code and Wi-Fi password

I got here late and after receiving at least 8 emails and no key code i was frantic and pretty pissed off.

Excellent accommodations. Comfortable, quiet, close to everything.

We arrived to a bathroom that had no cold water in sink And little water in shower due to leaking I spoke to manager and she immediately arranged for us to move to new room All done efficiently and was very impressed on how quickly they resolved issues

It was fantastic

This was an adorable place! We were very comfortable and were able to bring our doggies too. There are 3 rooms in the main house and 2 cabins plus a pool. No one was in the main house, so we had it all to ourselves. Beautiful, well-equipped kitchen, lots of breakfast food, even a couple beers! Plus living room and dining room. Comfortable bed with nice bedding. The only disappointing area were the towels/washcloths! There was so much attention to detail, and then they had these thin, scratchy towels. So little to complain about, but an easy fix! If you are a light sleeper and staying in the main house with other guests I’m pretty sure it could be noisy. All hardwood floors and no rugs- little to absorb noise. Also, we were not notified that we would be sent an email about self-check-in, so there was a little hiccup there, but after we called the number the email explained everything. Even tv operation. I would recommend this place if you are looking for a very European-feeling lodging experience. Also it is well-located in the heart of town. The pictures of the interior don’t do it justice.

Sweet place and location perfect. Very easy carefree in and out. Comfortable nights rest and our room was cheerful with lots of windows - very beautiful when we opened the blinds and let in the dazzling morning light! Very relaxed, very safe …we will return. Sweet bonus to see they have bikes available. Thankful and hope to be back soon!