An absolute disaster of a hotel! 1. When I called to ensure that someone would let me in, as per late check-in instructions, I spoke in English and got hung up on!2. When I found a Spanish speaker to call them, it was a very complicated process and long conversation. 3. They refused to honor the Expedia rate because they did not have the single room that I booked and forced me to pay for a double. This was not mentioned until I got there.4. Room was on the 6th floor, with no elevator.5. Building is under construction and to get from the reception to a room, you walk through a construction site.6. Comforter and pillows were filthy and there was hair on the sheets.7. Construction is very low grade and the insulation minimal; cold air gets in and so does the noise from the street, even on the 6th floor.8. Shower isnt well insulated; water leaked all over the bathroom and spilled into the bedroom.9. There was only one towel (in a double) and the tiniest bar of hotel soap Ive ever seen; it was just barely enough for one shower.10. There is no internal telephone; if you need anything, youd have to go down 6 flights of stairs to get it.11. Walking through the construction in the morning, I had to pass construction workers and squeeze between a truck and wall to get through to the reception.12. On check-out, I told the English speaking receptionist about my experience, but she didnt even apologize for it. I would not stay here again even if it was for free!

An absolute disaster of a hotel! 1. When I called to ensure that someone would let me in, as per late check-in instructions, I spoke in English and got hung up on! 2. When I found a Spanish speaker to call them, it was a very complicated process and long conversation. 3. They refused to honor the Expedia rate because they did not have the single room that I booked and forced me to pay for a double. This was not mentioned until I got there. 4. Room was on the 6th floor, with no elevator. 5. Building is under construction and to get from the reception to a room, you walk through a construction site. 6. Comforter and pillows were filthy and there was hair on the sheets. 7. Construction is very low grade and the insulation minimal; cold air gets in and so does the noise from the street, even on the 6th floor. 8. Shower isn't well insulated; water leaked all over the bathroom and spilled into the bedroom. 9. There was only one towel (in a double) and the tiniest bar of hotel soap I've ever seen; it was just barely enough for one shower. 10. There is no internal telephone; if you need anything, you'd have to go down 6 flights of stairs to get it. 11. Walking through the construction in the morning, I had to pass construction workers and squeeze between a truck and wall to get through to the reception. 12. On check-out, I told the English speaking receptionist about my experience, but she didn't even apologize for it. I would not stay here again even if it was for free!

From the bathrooms to blankets everything is dirty.

I had to go to the front desk 6 times in order to have the front desk guy run the Visa to check out. They kept on saying they don't take Visa but they took my card through Expedia. The kitchen was just empty cupboards, so unusable.

Nice location in a financial district, building and room is clean but pillows are quite stiff and the room was not cleaned for the entire duration of our stay of 3 nights.