Nice place.

I’ve stayed at Candeo Omiya several times now and always enjoy my stay there. The rooms are comfortable, staff and friendly and helpful and then rooftop onsen is always a reward at the end of a long day of sightseeing. Tattoos are ok if covered. There’s plenty of convenience stores, shops and department stores very close by and the station is only a few minutes walk away.

Great place to stay!

Close to the major train station, just a short walk away from shopping area, yet quiet. Staff is nice.

Excellent

Good, modern hotel. Great service most of the time. Clean, just some stains on the hallway carpet and scuff marks on the walls.

the public onsen is awesome, very relax. the room is big enough to open the suitcase.

It was a stopover night for us driving from Niigata and heading to Narita airport the following day. The hotel is conveniently located and serve our purpose. Though there is no carpark in the hotel building, there are two public car parks next to the hotel on both sides.

Enjoyed my nights stay at this hotel. It was nice and clean. Has a laundry facility to clean up your luggage. Great place to refresh before my next journey.

First stop on first visit to Japan. Brilliant hotel. Excellent area to ease into Japanese life

Great service, nice amenities, very clean, modern design. Breakfast was on the expensive side but delicious with many different options. Only downside was that Omiya isn’t necessarily an exciting location

The property is excellent. The stay was memorable.

Clean

Great staff and amazingly quiet in the room. No noise, even though the place was sold out when I stayed. Great rooftop bath!

Walkable distance from Omiya JR station. The area around the hotel does not have much local selections in terms of breakfast and dining options, unless one would to go into the train station.

I’ve stayed at this property a few times now (including as a leader of hiking groups) and this stay was the only negative experience. I rang reception early in the morning and asked if I could have a late check out of 4pm but was told I could only stay until 1pm. At no time was I advised that for staying an extra 2 hours (check out is 11) that I’d have to pay. When I surrendered my room key I was charged Y4400. Given my frequency of staying and the fact I wasn’t advised there would be a charge I’m disappointed and will be wary should I choose to stay here again.

Everything was great! Although there is no on site parking there are plenty of public parking around the area. Convenient for grocery and dining

The hotel gives spacious feeling and it is so clean and tidy. One most enjoyable is the room facilities are so new and efficient, e.g. the water temperature and pressure of the bathroom are good enough giving a great relaxing experience.

Very nice and clean! Will definitely use again!

The location was perfect and the spa was so relaxing.

Great hotel, I would stay here again!!

Great hotel!!

I’ve stayed 3 times and will definitely stay again. Modern and clean. The public baths are lovely, especially the outdoor one. I have to cover my tattoos but that’s ok. I feel very relaxed when I stay here and it’s very close to Omiya station, Sogo Department store and a couple of convenience stores on the same block.

The location was very convenient! The breakfast buffet was very good. The rooms were clean and the bed was very comfortable. The air conditioning in the hallways was a little cold and the onsen area was always busy and crowded. I would stay here again for sure.

Good

The hotel is very quiet and convenient to Ōmiya Station. I would definitely stay here again.

新幹線駅の近くには。きいれいな部屋です。

Room was small but comfortable for a 2 nite stay Close to station shops and food

Clean room and near station. No complimentary parking.

Nice and clean room. Excellent bath.

Message through expedia was never seen/replied by the hotel

The air conditions of the room was very noisy and there were a lots of other strange noises coming out of the walls. I could not sleep very well. Even we booked a room for us and our child, the hotel didn`t provide anything for our kid (no toothbrush or slippers nor towls). There is no coffee in the room. The front staff was very unfriendly. We didn`t feel welcomed at the hotel. The breakfast was nice.