Great hotel in a great place. Can not be beat. Awesome staff!

Lovely position but we were not really in the hotel. We were walked away from the “noble man’s house “ to a side alley with some more rooms. Breakfast is served on the roof terrace and unless you’re quite fit , it’s a hard climb up loads of stairs. Great view from the top but I don’t think it was worth the effort. I wouldn’t stay here again. Too expensive for what it was.

The hotel is in the heart of the Old Town and therefore is expensive but we were made to feel welcome from the start. The room was lovely. We ate in the restaurant and the view is excellent. The food however is totally overpriced. The €30 on top of the standard price for a lobster pasta was unacceptable. My lamb was overcooked and it's from New Zealand anyway so hardly fresh. It is Michelin star priced but not Michelin star qualty.

We think this hotel is extremely overpriced, despite its location in Old Town Dubrovnik. We paid about $600 for one night in this hotel. The facilities were very nice and the staff very helpful and accommodating, but I would not have gotten a room in this hotel had I known that I had to go up three double flights of steep stairs to get to our room. In the information I read on Expedia, it did not say that the hotel had no elevator because it was UNESCO-protected. Thankfully the nice staff changed our room to a first-floor room, and in the process upgraded our room because there was none other available. For a young person who can pay the price, this hotel might work. For elderly travelers who want to be able to walk easily everywhere, it does not work as well. That is the reason for my rating. I believe the fact that there is no elevator and that there are so many stairs to climb and even a steep short hill to climb to get to the hotel door, all of that should be mentioned in Expedia. We appreciate the kindness of the staff who moved us to the first floor.

Thank you to all of the staff who made my stay enjoyable - bar staff, reception, breakfast servers and cleaners. Clean, safe and conveniently located hotel with a great breakfast menu

The staff was wonderful. The building is historic yet updated and very clean. Only complaint was that the air conditioning was not as strong as we like.

Beautiful stay at Stari Gra

The staff was genuinely interested in making us feel welcome and comfortable. The driver of our private transport failed to put one of our bags in the vehicle at the airport. We informed the staff during check in and they jumped right on it. They were immediately on the phone calling the airport. The bag arrived in our room in about an hour. This is truly a 5 star property.