The very first time, we happened to choose an accomodation, where there was no 24 hour service. The location was OK, but the rest was not. My wife is Italian on Father's side, so there was no language barrier. The heating was running by an air conditioner. We were trying to do our best to make it properly operate, but even after hours of trying, it did not make the room warmer. Then, we took the phone number from the reception and called the person in charge, Giulia. She was giving us instructions on the phone, but we did not go any further. Since it was Saturday, nobody was available to fix it. So we had to wait till morning for someone to come. This is winter, even in Trieste, so room temperature was not acceptable. As Giulia was saying, the house was fully booked, so she could not provide another room. All in all, nobody was managing our problem. Guest satisfaction is above all in any business. Then, due to my wife's native skills, we were booking another hotel, which doubled our expenses, yet it was worth every penny. There was proper heating, 24 hour reception service, kindness and way above average service in every aspect. Dott.ssa Nora V.

Very convenient near bus and train station

Have rarely stayed at such a clean and neat hotel. The room was very spacious furnished with modern furniture and it had a brand-new bathroom Besides, the front of the building had been repainting in a beautiful yellow.

Location convenient to train and bus station. Also main attractions by walking or taking the buses. Only neighborhood has some abandoned buildings and you see migrants around. Otherwise all the basic and cleanness is met. Staff friendly.

Very nice personal property Very helpful staff Great pre arrival communication and check in

Hotel is in an apartment building on the 2nd floor with a lift. It's clean and lcoated within walking distance to all amenities. The walls were quite thin and you could hear people talking quite clearly outside the room as well as people coming and going which was a bit frustrating while trying to sleep. The facility is also quite strict on check out time.

This hotel is located close to the train station. WiFi was very weak in our room. Hosts were friendly and helpful. The building is not located in a tourist area is a little dark at the inner entry.

Julia and Nadia were very welcoming and helpful with any questions we had. We enjoyed our stay.

Hotel was great and very friendly staff. Entrance to the hotel is via building, ao its a bit tricky to find

Front desk people friendly, helpful, but in general went home about 5 pm. Well located, about 0.6 km from train/bus station and in walking distance of most of central Trieste. Priced OK given limited facilities.

Top rate accommodation. Room lay-out and facilities well thought out. Spotlessly clean. Very helpful and friendly staff.

Cold showers in winter. Not fun! After waiting for a long time for hot water I gave up. Apparently there is a problem with the boiler, which cannot cope with many guests using the showers at the same time. Totally unacceptable.

Simple, very clean, comfortable, and efficient room!! Great location in a nice building