Good. Clean

We had a lovely warm welcome when we arrived and Derrick and his wife couldn’t have been more helpful

The staff were friendly and accommodating but the breakfast wasn’t the best

Our room was dirty and cramped. Blood on the curtain etc. breakfast was awful. Queued for 30 mins and no hot food except a half cooked sausage.

Only cheese pizza was on the menu that night, nothing else. Very poor indeed for a very large hotel and so lovely. Staff we nice but this did not change the fact that we needed to go somewhere else for dinner.

Very poor breakfast. Facilities and staff couldn’t cope when busy. Guests were waiting for hot food and when it came was undercooked. Which is a pity when the rest of the Hotel was OK

Rooms nice with good facilities. Hotel reception and eating area modern pleasant and clean. Breakfast was average. Beans were cold, cups and glasses ran out. Food ran out, as did cutlery. Not enough staff to clear up or refill empty drinks, milk in coffee machine etc. Buffet area very small for number of people.

Great location with access easy access to motorways, indoor gym and spacious rooms

Stayed before and will again, only thing thats lets it down is the buffet breakfast, very little choice, they let the beans, plum tomatoes get down to bare minimum and dried before replacing, only scrambled eggs, which again weren't the best, it is included in the price and it shows. We were down more than an hour before end of service Shame really as everything else is good

Fantastic place to stay. Definitely will come back. Thank you so much!

Great size, clean room with very comfortable bed!

Great hotel easy to get to not enough disabled parking on sight

nice and clean, ideal for a night stay

Stayed two nights with friends because we were attending a wedding. Great property and hotel staff were charming and welcoming. However, I did not like the hotel’s location. The hotel has in house dining but limited food choices. There are no restaurants or shopping centers close by. For foods, there is KFC, a Starbucks to go, and Subway in the gas station shop.

Great hotel, great service

Good

We had a comfortable stay and the hotel did well to accommodate us to keep the 3 rooms on one floor, as well as fixing the AC issue. However, the breakfast was uninspiring. Very basic. Of course was not expecting much for Hampton on Hilton, but the fact the coffee machine was not working was very disappointing. No latte, no cappuccino, just basic. The second morning we went across the road to the Chai Wala to get breakfast. Otherwise a nice stay and helpful staff members.

Not so good, very dark room, shower water pressure very low and dust on furniture

A really nice hotel unfortunately my trip was spoilt due to service. Was awoken by guests returning from a night out. The noise carried on so reported to reception, they sent security up but they did nothing. Phoned again an hour later and reception phoned the room next door. It still didn’t help. Contacted hotels.com and they didn’t do anything. Spoke to reception in the morning, said they would be in touch and haven’t. Hotels are getting more like this and nobody wants to seem to help.

Booked a queen room, and got a twin room because the property over booked, have stayed at Hilton several times however this time I was let down and did not have a good experience

Friendly helpful staff, excellent room and breakfast

Super friendly staff at great location with good parking and well appointed clean rooms. Would recommend

Helpful staff. Very clean and spacious hotel. Plenty of (free) parking. Nice breakfast.

Lovely hotel, but beware that when you get there you HAVE to pay £100 deposit for your room Ontop of what you have already paid, this is to cover any damages that might take place, you dont get your deposit back for at least a week after leaving

Great place for a quick stop or long week Amenities all around

Excellent hotel and very clean and friendly staff. Convenient location. Shall stay again.

Parking was easy and convenient. Hotel is situated on the outskirts of Blackburn - felt safe and was quiet location. Rooms were very ckean and well decorated. Bathroom was very clean. Check in was easy. Staff all seemed very nice.

Very good value for money l Very pleasant staff and very helpfully very clean and tidy throughout very comfortable room will definitely be going back at some point in the near future

Hilton absolutely fine for me

Nice place - friendly staff and a great breakfast

Hotel was ok but service and food not so good. Very limited menu which is probably microwaved and food quality and portions very poor. Asked for the cheeseburger and it arrived without the cheese so waiter took in back to get the cheese and returned a couple of minutes later with it steaming hot as it had obviously been in the microwave. The meal was totally tasteless and presentation was nil ( see pic ) breakfast was a total shambles with the hot buffet running out of food and not getting topped up at regular intervals. I eventually got some breakfast and a cuppa but forgot my knife and fork so went to get them but when I returned to my table the waitress had taken my food and brew so had to start again. I won’t be staying again !!!!

Comfortable, clean room. My only negative was that a plug socket was installed slightly on the lean. Didn’t stop it working!