The manager had poor customer service skills and did meet my needs or concerns. I had to edit my full statement to meet the conditions set by Expedia to post this message.

My stay at the Canopy was excellent. All staff was friendly, clean rooms, and walking distance to shops, resturants, and the infamous Eiffel Tower. I would definitely recommend and return!

Hotel dining; food and drinks VERY expensive!

Our stay at the Canopy could Not have been better! The staff was over the top amazing and accommodating and made us feel right at home. The location is in a great little neighborhood and super close To the Eiffel tower. Amazing experience all around!

I like the location.

Great staff

This hotel was wonderfully located and was easily walkable to several places. It had an easy walk to the subway, Hop On / Hop Off, and a readily available taxi queue. Take my word about more expensive restaurants located around the Eiffel Tower just down the street from us. There are others in the opposite direction with very similar menus and much friendlier service. The room was clean with a comfortable bed. The breakfast was much like the complimentary kinds in the States. And lastly, how Europeans can go without ice is beyond belief as it took extra steps to get any for our room.

Everyone was super friendly and helpful with recommendations for places to eat and how to find the grocery store. If ever anything was needed, service was prompt and courteous. With so many properties to choose from, I'm beyond happy we chose the Canopy for our first trip to Paris. We were celebrating our 10th wedding anniversary and the team was kind enough to leave us a sweet note and provided a few refreshments. The location is fantastic - walking distance to the Eiffel Tower and close to the metro. The starting point for many of our excursions were in this area so it was very convenient. The only opportunity I'll mention is the TV. English speaking channels are minimal and you can't cast to the TV from your device. We didn't spend a lot of time in our room but it would have been nice to have a better selection or be able to use some of our streaming products. Overall, we're very satisfied with our stay.

This day was okay didn't like the fact that I had to go all the way down to the first floor to get any water didn't like the fact that there there is no snack machines or anything to get throughout the night or any convenience store or anything The floors and the hotel room was dirty the bed was hard just okay

The street and rooftop bar have a great view of the Eiffel Tower. Staff is great. Rooms are spacious. Breakfast buffet was very good.

Tennis friendly

My family of four from Australia loved this hotel. The location is great if you want to be near the Eiffel Tower and it is a 2 min walk, if that to the Metro. The rooms were clean and the Hotel Breakfast was delicious. Highly Recommend this hotel.

Excellent location.

Awesome hotel in the heart of the main downtown Paris area. Great vibe, great food & drinks and the entire staff were top notch service levels!! Would definitely recommend!!

Overpriced because of the Eiffel tower view

This property was in a great location and was very clean. The staff were extremely kind and helpful. I will definitely stay at this location again for my next visit to Paris.

All the staffs are very sincere and helpful, especially the receptionist. Breakfast is one of the best with fresh juices and varieties.

Rooftop terrace is the best!

I would hands down stay at this hotel again. So close to the metro and the Eiffel Tower is within walking distance. Super clean. Quiet location. Top notch staff. The restaurants near it are extremely crowded due to location, which is the only down side I can think of. Need to go a little further out to avoid long lines if you’re going in tourist season.

Very well located, super friendly staff, clean and modern design, decent room sizes, slightly over priced but the location and the over all experience make up for the price, would definitely go again when I’m in Paris

Amazing location. Spacious and clean rooms. Bit understaffed at reception though.

Good location and view but a bit pricey.

I will book this hotel again when i will visit paris again

Really good hotel overall

Staff was super generous, hotel was amazing experience worth the price and the location is outstanding. 10/10

Your people Your tv s are terrible

So helpful, very close, and excellent staff

This hotel is located in an awesome area. It is very walkable to the Eiffel Tower. Our room had a view of the tower from the balcony. I would certainly stay here again. We had a junior suite which was very clean and big size for Paris.

It was great overall

Best location of you are visiting Eiffel Tower and surrounding major attractions. Roof top bar was icing on the cake. We had amazing time staying at this location. I would highly recommend this hotel.

Great hotel, would stay again!