Beautiful hotel, but we would have liked to been notified that some facilities where not yet completed.

An amazing hotel that I can not say enough wonderful things about. From the design to the customer service everything was perfect. The hotel itself is gorgeous, rooms are comfortable and beautiful, amenities like the pool and beach club are wonderful and every staff member is warm, friendly, and makes sure their guests have everything they need and want to make their trip extra special. The staff knew us from the moment we stepped foot on property and remembered any of our preferences (dietary restrictions for example) like we had been coming to this hotel for years. This hotel really was the highlight from our recent trip to Italy and the amalfi coast. If you are planning on coming to Capri you must stay at La Palma.

The entire staff went out of their way to make sure our stay was incredible!! The room and public areas were all brand new and super nice! Incredible place to stay in Capri right in the center of all the shopping and best restaurants!

Service is excellent, food in restaurants were also fantastic. But there wasn't much of a view in the room, and it was horribly noisy in the middle of the night from the adjacent properties of what seemed like smashing glasses on both nights at like 4-5am, waking me up with a startle. The room AC was also horribly cold despite me turning it to the highest at 28 degrees, it felt like 16 degrees. But the service staff and everyone else was so friendly and made the trip enjoyable nonetheless.