Really nice stay, excellent hotel in all departments

Good stay. A few noisy guests woke me up in the middle of the night, the first night. Nice breakfast.

Such thoughtful and helpful staff, clean and new hotel. We didn't want to leave! So great! Worth it for sure!

Lovely hotel and great view from our room. Breakfast / Great choice of delicious food. Archie’s food in the evening was very good but I think the hotel could have a Special each night to add variety to a limited menu . On the negative side there was no safe in the room, the wall was paper thin and rattled every time the neighbours closed their door and there was minimal space to put your cases away . Overall these negatives were minimal compared to the positives. The stay was overall very enjoyable.

Perfect

Amazing stay! Front desk staff were very helpful when we messed up the parking!!

The room we got was on the 16th floor and we had no phone to contact the reception so we had to go all the way down to the reception for any request.The small rooms are not for medium size people, they are too small.Shower was horrible, so chalky that the water almost did not came out, so we had to clean the shower brush.The Elevator system was very complicated and without instructions from staff, I would not recommend this for people with stress and anxiety.If u come from long time trip, and very tired, it’s not easy to go up to ur room. We booked the hotel especially because of the pool and casino but you can’t enter the outside pool area without paying a huge amount of payment and you can only sit there for 2 hours maximum, And that is not mentioned anywhere.You cannot use the casino if you dont have a Swedish bank account, and that is not mentioned anywhere as well.Because of our experience at the hotel the staff gave us an upgrade to the breakfast on the 26 floor and which should be the exceptional breakfast, but in the buffet there was scrambled eggs with black long hair inside. Of course we told the staff about it, so they removed the scrambled egg. But as you can imagine that killed our appetite.Before booking the hotel we called the hotel to confirm about the pool and casino just to be sure and they didn’t mention anything about the pool extra expenses or the casino rules. We are extremely sad with our hotel experience and expenses.

Nice accommodation, a lot of focus and effort on amenities / other features of the hotel, maybe missed some basics (room provisions are quite limited…no tea/coffee or hairdryer etc.