Apartment was excellent, service from Lifestyle Holidays less so. IPTV service advertised did not work, and despite 2 visits could not make it work as the broadband speed was too low. Tried to blame a satellite problem for an internet service, no apology or compensation. Problem with bathroom waste meant that we had use of only on basin in the main bathroom, despite visit from maintenance, who left it leaking and did not return to fix it. They also seem to be the only property management on the island who don’t know how to use hold/release for security deposits, they charged my card and left me to pick of the resultant currency conversion shortfall. Again, don’t seem to care once they have their money. The apartment itself, other than the above issues, very high quality, and very nice pool etc. Hot tub was brilliant.

Have been here before. Loved it on both occasions. Only issue is there is a touchy neighbour that complained about noise which was almost certainly over sensitive (it was a holiday with my elderly grandparents).

Great place with good facilities. The only small issue was the condition of the outside seating which was badly stained. Otherwise a trouble free stay with good security and facilities. Heated pools where good in the colder winter months.

The accommodation is incredible. There were many balconies, sun all day, plus a lovely big hot tub on the top one. One of the pools is heated, which is an amazing benefit for Tenerife. Palm-Mar is lovely.