The location was terrific. Traditional decor was homey.

Where do I start? There were so many issues with this place, it’s easiest to mention them here in a bulleted list: * the decor is nice but but quite dated, there were a lot of broken items throughout the apartment * kitchen was not very clean, for example: crockery and glasses were filmy and dirty; kitchen sink was filthy with food and debris * heating didn’t work at all (management company fixed it on the third day of our five-day stay) * bathroom door handle was broken and kept falling off so you couldn’t close the door properly * strong sewage odour in bathroom when we first arrived, as if the apartment hadn’t been used in quite a while * ALL drains in the apartment were severely blocked — taking a shower meant standing in two feet of water in the tub * shower head sprayer and the shower head hanging were broken so taking a shower was almost impossible * it was obvious there are smokers in the apartment below and the smoke rises up into the apartment (especially first thing in the morning- sleep with a window open!); also, there are building works in the apartment above, which started around 8am. Of course this is not their fault but it was frustrating nonetheless and you should know what you are getting into (for what it’s worth, the management company offered to relocate us but we declined as we didn’t have time for that) * we arrived on the Sunday of a bank holiday weekend. I didn't get through to anyone until Tuesday afternoon. Some issues were then attended to promptly, and some were never fixed. We had workmen in the apartment on two different days. The management company staff were lovely and they gave us a late checkout upon request. But I think this apartment is vastly overpriced and problematic for what you get — I’d rather just pay for a hotel. I requested a partial refund for all of our troubles and the management company said I would get a 2-night refund for our troubles. Interesting they are now offering 5% -Even getting a refund is frustrating

location and charming atmosphere were very nice

low in maintenance (lights not working, loose door knobs, sewering not working great), would not take much to do to get this fixed.

loved it

everything about this space was exceptional

Charming, warm, everything we needed in a great location. It’s like staying in someone’s warm home.

There is nothing we did not like about the property. Very clean and accommodating. There are two flights of steps to reach the apartment. There is no lift, but this is typical.

Location

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