Location

Room had the smell of sewerage. My check in was 3pm I checked in at 3.17pm and the there was a plummer in the room who couldn't speak English. Turned out he was there repairing the toilet and was going to be at least two hours which wasn't very convenient having just driven eight hundred miles and just wanted to use the toilet have a shower and have a lay down before having a dinner meeting. Besides that the floor in the room was all sticky and hadn't been cleaned properly. The pillow cases were all creased it looked like they hadn't been changed. The hotel if you can call it that was very tired and uninviting in general. I had to walk up four flights of stairs with my luggage to get to the room as there are no lifts. And the room was $186. When I rang the office I was just met with no help what so ever. After being refused to get my money back I checked out and went to the Hilton.

Room was nice but fan was filthy and there were cob webs on the ceiling. No private bath/shower.

Our room was right on top of the club/bar and street side. You could hear EVERYTHING!!!!! No sleep. On top of that we had to pay $40 for parking!

The toilet in my room was not working, the staff was extremely unhelpful, very hard to reach them. Took 3 days to send a plumber only to find out that the toilet is so old it needs to be entirely replaced. The staff did nothing but offered me to use the toilet in the nightclub downstairs which is ridiculous after I asked them to place me into another unit they ignored my request. I had to book a new hotel where I had access to basic working amenities. When I told them I want a refund they not only told me that the toilet was working and I'm lying and they won't give me my money back but they also told me that they re-rented the place on the days that I already paid for while I had to leave because of the toilet. So basically they scammed another customer, got double paid. I travel a lot and I've never seen anything like this.

Todo

Le falta elevador

Sincerely the worst hotel I have ever stayed in. They didn't even have curtains, so we didn't had any privacy and the lights from outside didn't let us sleep at all.

Everything, the personal didn't care the room didn't had curtains. They told us to cover it with whatever we could find, but there was nothing to do it with. The next day they didn't even brought us something to cover it up.

Location

I wasn't able to do the number 2 in the restroom due to poor pressure in the toilet. I had to walk to the Union station to use the restroom to do the number two meaning poop. 7 days I couldn't use the restroom in my room. Due to I had to work from 6:00 a.m. to 4:30 Monday through Thursday and I didn't want anyone in my room with all my private stuff there couldn't get the room fixed. I believe they knew the toilet was already messed up

Location is amazing, price for value is incredible. There is a night club on the ground level, can be a bit noisy on the weekend

The location was very good. The room was specious and modern.

I did not like the self check in process, parking was an absolute nightmare and the noise was not pleasant (but there is night club downstairs so it was understandable).

Older building but very well taken care of.

Elevators were out of order and not being from Colorado, the stairs really had me gasping for air LOL

The balcony

No tv

No it was the worse experience ever

The fact that once I got there there is no one on site to help you and that they wanted to charge me extra fees and they charged my card for things I never gave them permission for they stole money from me

everything and bad staff

Good location, spacious, and reasonably priced.

Hollow windows and club underneath room made it hard to sleep. Had to pay to park.

The hotel is in a very convenient location easily walkable from Union Station and right on 16th St Mall. The host was highly communicative and gave thorough instructions. The room itself was BEAUTIFUL - we loved the fancy shower, and the bed was extremely comfortable. Coffee pods and a small fridge are available if needed. The facility feels extremely secure with digital code locks on the front door as well as guest doors.

The price displayed on Booking.com is not anywhere near the final price. The room appeared significantly cheaper than other local options until checkout, when around $100 of additional fees were added. A further $200 deposit was requested closer to check-in. Given the noisy location, I might have opted for a more conventional hotel had all costs been presented up front. Also note that online check-in is a bit tricky even for tech-savvy people. The website used for identity checking does not play well with every browser (I had a bit of trouble in Firefox) and did not clearly confirm when all check-in tasks were complete.

The location was perfect for what I needed to do and the room was very big for the price! Just wish smoking was allowed on the balcony.

No smoking allowed on balcony and having to walk downstairs while the club was busy just to smoke. No elevator. Luckily the club staff was there when I checked in and helped me carry my bags up.

Location was great! We had an overnight layover in Denver and the hotel was two blocks from Union Station. The room was so modern and beautiful.

It smelled a little.

The room itself was clean and comfortable and the decor was very nice

The club downstairs played ridiculously loud music until 3 in the morning, therefore I couldn't sleep and woke up feeling terrible. I used the PROVIDED earplugs (obviously they know this is a problem), but it wasn't close to enough. I had to pay for parking. The parking garage next door was charging rates equating to highway robbery. No room should have you pay for parking. They wanted a ridiculous $200 deposit and stated that it may be held for up to 30 days! They charge extra for cleaning. I realize that this is a new trend now but that doesn't excuse the fact that by doing this, you're trying to sound like you're cheaper than other places that include cleaning in the price (as it should be) but you're actually more expensive. This is deception which in my mind makes anyone who does this dishonest. Yes, I realize this is all stated clearly up front, but it's still deception because most people are used to cleaning being included in the price and you know this. It's a way to try to appear competitive or even cheaper without actually doing so. Appearances...deception...lies. The digital check in is a monumental hassle. I want someone to talk to.

La ubicación, la comodidad,

No tiene desayuno , no hay nadie quien te reciba

Nothing

Everything

Union Station に近く、深夜のチェックインも安心でした。 現地にスタッフはいませんが、Booking.com 経由のチャットでほぼリアルタイムに要望をきいてもらえるので不自由しません。

特にありません。

Communication with the property was superb, from ensuring we checked in and out with ease to even providing service recommendations. The location was amazing, very central and a nice street to be one. No key card was also great, one less thing to worry about. Interior was clean and very nice coffee inside. Would stay here again.

Gran ubicación e instalaciones muy cómodas. El acceso es muy sencillo y la habitación muy acogedora. Los anfitriones siempre estuvieron al pendiente de cualquier situación y fueron muy amables.

El ruido por la noche del club que está en planta baja es demasiado. El problema es que abre viernes, sábado y domingo. Si no les molesta el ruido es una gran opción, pero si sí les molesta es recomendable solo de lunes a jueves.

Didnt like the fact a night club was in same building and music blaired till 2:00a.m.

drapes did not cover the window, no shade, thus street light lit up the room brightly all evening. Refrigerator when cycling on was quite loud and very frequent. Get a new, quite model. Noise from nightclub not acceptable. We were given a rather mild warning in one of the emails. Unless guests are using the nightclub, I would not book them in first floor rooms. No elevator was real bummer for 76 year old people. Stair cases were steep and lengthy. Much quieter heating and cooling systems are available. Floor cover plate by bed was not doing it's job.

The room was open and airy with lots of room to spread out and claim our space. The bed was incredibly comfortable and the balcony allowed us to enjoy coffee on the terrace. We stayed here for a concert at Ball Arena which is only a 9 minute walk away and the convenience to downtown and tons of incredible restaurants is fantastic. The virtual check in process was easy and very easy to contact and get quick answers/instructions.

There are stairs, lots of stairs but worth the climb. The shower in our room never got hot but the sink did. You'll want to travel with someone close to you because the shower is open to the room with zero privacy. Only 1 mirror in the room and it's not well lit.

Loved the location and the communication was great. They were alot of help especially simplifying directions for check in. House keeping found my computer and I was told right away. So grateful for the staff. Thank you again for letting me know I left it behind

Nothing it was great.

Location

I did not líjele clean ing room

Easy contactless check in, which was very convenient and much preferred. The staff that communicated with you via messaging or phone was very friendly and eager to help. It was a cute little studio and really has everything you need. I would definitely stay again.

We didn't stay while the nightclub that is below it was open (stayed during weeknight). So we had no issue with noise from the club or anything causing lack of sleep. We slept quite comfortably. However, if you are going to stay while the nightclub is open, I would just be aware of that, because it would likely be a factor.

I liked the location (very accessible) and how easy was the check-in process. The room was pretty, modern, and super clean, and everything smelled so good. We loved we had a coffee machine and bathrobes. The communication with the host was fast and efficient. I'll be happy to stay there again in the future.

I didn’t know the building had no elevator, and as an almost 8-month pregnant, going up to the 3rd floor was a bit challenging, considering that we went out a lot. I didn’t like the pillows, they seemed old and very uncomfortable. Maybe it’s about time to get new ones :) and probably add an extra comforter (the one we had was comfy and soft, but very thin and short for two people)

Location

Noise below

Excellent location!! Very downtown feeling to the apartment

No complaints

Clean and convenient location.