Recomendable

Great!

We stay for 3 day, we really liked bcz everything is walking distance, the only problem the we have is the they don’t have AC just 1 fan and during the night was so hot. And because is floor everything is so dusty.

Superb building but poorly maintained. Everything that is fixed to a wall is loose, on the edge of breaking. The appartement had not been cleaned before our arrival, had to have a cleaning crew come the next day to clean as we arrived very late for our check-in. The fridge broke, we got stuck in a broken elevator. Elevators don't work 50% of the time. Drains blocked, toilets not flushing, broken window screens (infestation of mosquitos until it was fixed). Most furniture is wormed out (broken couch). The bed where comfortable. With all of the above, on our 5 weeks stay, we had to have the visit of maintenance 5 times for different issues. The good news is that maybe the next guests will have something decent. On the plus side, the top floor has a nice view and the building's location is convenient. There are two restaurants on the first floor and both where good with excellent service.

The room had not been cleaned before our arrival, we had to have a cleaning crew the next day come into the apartment to "clean" in surface. No deep cleaning had been done for months and weren't done either during our stay. Cigarette buts on the terrasse, hair on the floor, etc... The screens where mostly broken so we where infested with mosquitos the first nights until they sent maintenance to replace and fix all screens. The fridge broke, needed to be replaced by a mini fridge for a day until they came back with a normal size one. (lost the food we had purchased). Shower drain was blocked and toilet didn't flush properly, had to have the maintenance over for this as well. For the first 2 weeks, it seemed like we had maintenance in the appartment every other day. 1 elevator has been out of service 50% of the time. My wife even got stuck in it when it broke down. Pushed the alarm button as the elevator stopped moving mid floor. It was a bit panicking ! Furniture is getting old and couches aren't very comfortable. There is no AC so, depending on the time of the year, can be uncomfortable. Other than that, location is great, close to downtown and on the west side of the city. Both restaurants on the first floor are good. The maintenance crew are nice people altough I wished I hadn't have to see them so often during my stay ! :-)

Love It

Great but no ACe

I had to change room as my bed was infested with bugs leaving my body full of bug bites. The manager inspected the bed and said that there was no bed bugs but accepted to change my room (to a smaller one, at no charge) The location is convinient on a very nice street of Queretaro.