The staff is really friendly. Ignacio was a great host, very welcoming, shared important information, helped with the luggage and all our enquiries. Everyone else is quick, responsive and understanding. Gabriela and her colleague in the kitchen are amazing. They bake some amazing bread, cakes, pastries and sweets. The coffee is spot on - with great strength and aroma. They are really friendly, extremely fast and pretty accommodating. The interior design of the building is excellent (this is the main characteristic which brought our attention at first) The air conditioner worked properly at all times which is a must, especially in the hot summer days in Scicli. The cleaning service was spot on at all times. The soundproofing is really good although the busy night cocktail bar is just in front of the entrance of the hotel. The location is great. The train station is less then 10 min by walk in case you use train to get to Scicli or want to visit nearby cities, such as Modica, Ragusa, Notto, the Donnafugata castle etc. Overall, it was a great and lovely experience for a long awaited holiday. It is worth its price.

A few minor notes: Although the bathroom equipment is modern and well-functioning there was no toilet brush, which was surprising. It is not a 100 % necessity but its presence could improve the experience. The frequent change of the shower cups might improve the experience, too. The lovely common tea area might include some coffee or cold drinks station during the summer.

Staff were very accomodating to our request to have breakfast to take away as we needed to leave very early for our flight. The room and building interior was stunning.

The communication prior to arriving. This accomodation has NO on-site reception. I had been communicating through booking.com and so It was a surprise to me that there was no reception and instead was contacted via what’s app which I missed due to no internet - not all tourists will have internet. They what’s app you telling you to call them when you arrive and then someone from the satellite office comes to meet you. We didn’t know this and were sat outside the accomodation for over 2 hours as it’s impossible to get in without a swipe card. The building looks like it’s shut down and I actually don’t even recall there being a sign above to make it clear it is the palace!!! Really poor start to our trip and wasted our time.

Staying in a palace in a beautiful town with fewer tourists than most and mixing more with the locals.

What you see on the website is exactly what you get plus a bit more! Upon approach to the Palace there was absolutley no doubt in where we were heading. We were met by a member of the staff at the front door and from there on in, our experience simply got better. The concept of staying in a 'palace' became a reality once walking through the front door. Everything about the palace says opulence, welcome and enjoy. We chose a room with a balcony and a view over the canal plus the option for people watching. High ceilings with our own ceiling fresco added to the experience. Breakfast was outstanding. Everything in Scicli is within easy walking distance and the restaurant choice is outstanding.

Nothing to add.

The Palazzo was the highlight of our three weeks in Sicily. Eva went above and beyond, so generous with her time, expertise and enthusiasm. The property is magnificent, with the perfect location, beautiful setting and quiet neighborhood.

Very lovely and spacious rooms, top quality bathroom, furniture, and a comfortable bed. The location is excellent being central for the old town. This is a beautiful old palazzo well converted for hotel accommodation. The staff were very helpful and responsive to requests.

The breakfast is fine but is more 3* - no hot food is provided, just a buffet of bread, cakes, and fruit etc.

Spacious room, nice breakfast & very nice location

Very attentive staff. We arrived late and we were met by Eva who was very helpful.

The breakfast was ok. Not exceptional.