Staff were lovely and happy to help with anything you needed. Smell of the hotel when arriving (and throughout) was impeccable and gave a fresh feeling to it, booked family rooms and the size of the room was perfect

Only stayed for one night but everything was perfect. Clean comfortable room and staff super helpful and friendly

This was my first hotel stay with my son and two dogs and I was very apprehensive. I really didn’t need to be. The staff were attentive as soon as I walked in and made a fuss of my little boy and the dogs. They made sure I had all the special requests I asked for and offered extra help if needed. The room was amazing - super king bed, massive TV, good WiFi and spotlessly clean. We had an amazing stay and will be back again for sure. Thank you for making our stay so easy and enjoyable! Please praise your staff and make it known how much their kindness meant!

Clean rooms, friendly staff especially Claudine. Close to Motorway links. Gym was fine.

Two night stay in accessible room with breakfast paid for. Hotel reception staff were helpful and the service staff at bar and restaurant areas were friendly and helpful. Breakfast had a good choice and the buffet was clean and food presented well. We had two evening meals in the bar area and they were both very satisfactory. We didn’t use the pool facilities but how nice to have them available to use. We would use this hotel again.

Nice, clean place but the bedrooms are incredibly warm and the air con is restricted to 19 degrees and only stays on intermittently. I found the pillows very uncomfortable but there was a sign in the room suggesting that they offered a variety of pillows to suit individual need. However, when I asked at reception, i was told they weren't sure what was available and would have to check and get back to me. After id not heard back after 45 minutes, i tried to call reception twice and it just rang out for 3/4 minutes on both occasions. I was so tired at that point, I gave up but had 3 nights poor sleep. Two of my colleagues reported similarly negative experiences, a real shame as we have lots of local stays planned over the coming months.

I couldn’t get the subtitles on the tv to work in the early Evenin I like to take my hearing aids out and give my ears a rest and watch tv with subtitles but I couldnt

Amazing staff. Very friendly and helpful particularly Ana on reception. The hotel was very well located. The rooms were spacious enough and we had a very comfortable bed. Breakfast was great with extremely helpful staff. They went out of their way to chat to you and made the stay even better. I’d highly recommend a stay here and would definitely revisit whenever we return to the area.