We had an amazing experience, from the front desk to the restaurant to the hotel cleaners. Everyone was friendly polite and they all did a great job. I would recommend the place to anyone I see.

My husband found the ensuite bathroom small. It was difficult for him to move around and turn due to his lack of mobility. The restaurant service was very good, the staff were friendly and helpful. Unfortunately the quality of the meals was sub par, otherwise dining would have been a pleasant experience. It was also disappointing that there is no espresso coffee!

This hotel isn’t really the best, a lot of sketchy people in the area. I only booked because of the river view which wasn’t even the best lol. They gave us a room with a huge tree in the middle and blocked the beautiful view. Their “room service” only means delivering food to your room, it doesn’t mean actually providing genuine service such as delivering cups, glasses, towels, etc. We had to get cups for wine, from the restaurant ourselves which looked pretty vague. To top it off the room didn’t even have a microwave. Book accordingly. I paid 750$ for a two day stay and it was absolutely not worth it at all. I would have rather paid the same price or even more at niagara falls for a great view plus good service. Breakfast “buffet” wasn’t the best not too many options and half the stuff was cold lol. you are better to eat out at tim hortons then paying &19.00 per person for nothing.

Staff were fantastic always helping and courteous. They all did a great job . Breakfast buffet wa included as well

An excellent hotel.

I liked the location right on the river and within walking distance of trails and downtown. Parts of the facility are a bit dated, but what isn't nowadays? The friendly staff and other features make up for it.

Cleanand close to downtown.

Would stay their again