At best average. They have 18 other properties and this one needs some work.

Has not been cleaned properly in a long time. Do not look up. Someone else’s hair in the shower and on floor. Not enough towels. Everything in the room I touched was broken. (Chair shower main door). Significantly over priced and will never frequent a Shilo hotel again.

They were understaffed and the shuttle driver wasn’t available when I needed to go to the airport at 4 AM so the counter clerk literally went and put a “be right back” sign up and drove me to the airport. I was so appreciative and impressed.

Nice atmosphere with convenient restaurant, plus a nice pool & exercise room

It was a quick getaway for the 2 of us! Overall the room was pretty comfortable, and clean. Could have used more towels and tissues. The Hot Tub was amazing 👏

We have been staying at the Shilo for years now and honestly it’s never been that great but it has always been cheap and somewhat comfortable. This time was not. I sat at the front desk to check in for pretty much 10 minutes without any sign of a person, then went to the restaurant to ask where I could find help. The lady plainly said that she had only worked there for a couple weeks and the last time this happened the manager was yelling at the front desk staff. Very inappropriate thing to say. I then went back to the front desk and yelled for someone. RIGHT AWAY someone came out from behind the wall and said that he had “seen” me there. Not sure why he didn’t see me the 10 minutes prior. The room we stayed in was 140 which is no where near what I had requested. I specifically had ask for a room facing the river and somewhat away from the highway. Didn’t get either of those things. They are usually always accommodating. This room was the most run down we’ve stayed at here. Also there were maybe 12 cars total parked and stay by and yet they placed us directly underneath someone else. WHY! I do not understand how I can ask for something specific not get any of it honored and then you can’t even place your 12 customers a little farther apart. This hotel is very old and creaky and obviously not the people above us are at fault but I feel this was extremely inconsiderate. Lastly the bed was awful very stiff and comforter had stains on it. Probably won’t stay here again.

Definitely an older hotel but I was clean and quiet. It is really spread out so you can have a long walk from the front desk. Breakfast as excellent! Staff was friendly and helpful.

Friendly staff. Older building in need of upgrades. No USB access for charging phone. Needed a wall wart. Comfortable bed, quiet room until neighboring guests started using water. Noise awakened me.