All ok

On arrival the staff were very friendly and engaging. Check in was reasonably quick and they even gave my child some welcome biscuits. The room was fairly standard but comfortable. The view of the river was a bonus. The child bed folded out from a side desk but was not so comfortable because the top of the desk over hung the bed a bit and was easy to hit while sleeping. The train station is minutes away and goes directly to Arc de triomphe, which is a good hub to access the rest of Paris. Overall, I would recommend this hotel as there are few issues and many positives.

Ideal for La Défense Arena events, short walk to the venue, metro nearby too & lovely staff

Very dated and uncomfortable room. Booked it to be close to the Taylor Swift arena but the hotel was not clean, room had horrible smell and the window drilled to the wall so couldn't even have some fresh air.

Room was booked considering that was equipped with full and twin beds, twin bed wasnt there, reality is that is a child bed, for a child not older than 6 years

Confirmation from hotels.com says check-in is from 12 noon. When I got to there they told me check-in was from 14:00 but that I could pay €30 to check-in early… I showed the staff my confirmation email, but they didn’t seem interested in getting this corrected for any future guests. They even told me I wasn’t the first one… This is clearly a case of false advertising where they are trying to squeeze more money out of their clients. I understand that mistakes can happen but as no-one wants to correct this mistake it seems deliberate.

Good feedback for receptionist but room require a refresh, bed mattress is odd, no iron for an hotel in a business district…

Front desk service was exceptional. They tried their best to help me in English language.