It’s a beautiful building and a great rooftop bar but the property is dated, rooms are stuffed up and need som me love and there is a strange rule that was not clearly stated on the booking page that the hotel is not allowed to put air conditioning on before mid May. Unfortunately not a great experience for a warm day!

Lovely spot. Rooftop bar was very nice. The staff at the front desk and the bar were very good, making for a nice stay… plus the linens were great.

Nice hotel. No Complaints

Staff was very friendly and provided very useful information. Breakfast is very nice. Spacious bathrooms and comfortable beds.

We upgraded to a room with a view and it was beautiful with views of the ocean. The room was a little smaller than anticipated but it was comfortable. The staff were very friendly and helpful with great restaurant recommendations and information. The breakfast room was beautiful and they had a wonderful selection to choose from every morning. We enjoyed our stay very much. We didn’t have a car for parking so I can’t comment on that.

Adorable hotel characteristic of Viareggio in the days of elegant dining, phone booths and high ceilings with the convenience of a modern large bathroom. Location is perfect. Service fantastic. I have stayed in Viareggio many times but rarely return to a hotel for one reason or another but I would absolutely book this again.

1913 hotel kept fairly close to its 1922 renovation (in my opinion). As a princess or prince, you will like the property. Very large rooms with large bathrooms and sea view on 4th floor.

The room, aside from being huge, is clean and beautiful complemented by friendly and efficient staff. I shall return.

Nice, clean property. Rooms are spacious but a bit dated. Very good breakfast. Well located on the promenade.

We loved the hotel, the only thing we would change is a softer mattress. We will stay there again.

The hotel is not worth the rating and the money. It’s old and requires a lot of renovations. Our biggest complaint was the air conditioning, it hardly worked during our stay and we asked the front desk staff to look into it every day. Someone would come in and fix it and then the cleaning staff would turn it off, causing it to break again. The showers leak. They also lost our dry cleaning and after regular follow up, asking them to call the laundry facility, we finally got it back 30 mins before our checkout

Superb hospitality ! Exceptional clean & beautiful! Attention to details to make one feel welcomed & appreciated outstanding. Fantastic decor & perfect location. Fabulous dinning.

Extremely expensive for what you get - super small room.

Everything about this newly-renovated hotel was perfect-from the unexpected upgrade to a terrace deluxe room at check in, to the “over the top” food and service at the rooftop restaurant. This century-old art nouveau architectural beauty sits right on the Viareggio promenade, which also has been significantly upscaled since the Pandemic. The evening scene from the roof terrace and the street level is simply magical. A special thanks goes out to Francesca at the concierge desk and Gabriela, the breakfast hostess. They were so kind to accommodate our little dog (who could not be in the breakfast dining room) by giving us access to the expansive breakfast buffet (including bubbles!) from the beautiful court yard garden each morning during our stay. We cannot wait to return to this special place; it is our new “go to” destination in Versilia.

Great hotel with wonderful staff and great views!

Great location, excellent breakfast, very efficient, polite staff.

The apartment was excellent, renewed, and clean. Beach front hotel, super convenient in the Italian Riviera. We will come back for sure!

It’s a beating Hotel (have been before) everything is possible and nothing is too much trouble! The staff are friendly but remain very professional! They are kind and polite and dress immaculately! We loved it so much we booked again for next year! The rooftop bar is absolutely splendid! Amazing views and extremely relaxing! It was really good to see staff still there — the last time we went was 2018 ! It’s very central to the whole of Viareggio and easy to get around other places! WE LOVED IT - thank you

We loved our stay at Palace Hotel. The location is great, easy to access the beach. The breakfast was one of the best I’ve ever had in Italy. Staff continually went above and beyond to ensure that we enjoyed our stay. I would absolutely go there again.

Location and breakfast were excellent

Lovely hotel in perfect location across from beach. Room are very tastefully decorated with amazing bath products. Will stay again

Had a fantastic four night stay in Palace hotel. Our rooms were spotless clean and bed super comfortable, lovely big bathroom with lots of lovely toiletries and towels. The breakfast was delicious with plenty of choice and super friendly staff

Good place

Nice hotel. Good location. Very friendly staff. Lots of antique furniture. Nice rooms. No complaints, I will be back in the future.

The hotel is a classic older style building. The lobby and dining area for breakfast, bar and enjoining tea room were very nice. My room was very clean (what always matters most). The bathroom was new. The room seemed outdated but the bed was comfortable. You may want to make sure the room has A/C if you go during the summer.

We had a fantastic time in Viareggio and this Hotel was one of the reasons. Great and helpful staff -fantastic breakfast - location - and spacios rooms. We have travelled a lot in Italy for many years and this for sure the best hotel we have been staying at.

Clean, spacious and very nice apartment, good amenities and breakfast. Great staff and Location is perfect!

Excellent friendly service from all at the hotel. 5/5 would recommend.

Great, friendly service from everyone at the hotel. Would 10/10 recommend.

The hotel is definitely dated. I booked two rooms for two people each. Hotel stated they screwed up and over booked so gave us three rooms with two rooms being single bed rooms. I booked 9 months in advance so felt this was unfair. Front desk was nice. Breakfast was excellent. Rooftop area is great to order a bottle of wine and just relax at night and enjoy conversation with other tourists. Beach was great ! Loved the view of the mountains off the beach. I would rate this a 3.5 star. Breakfast saves that rating.

As described. Nice hotel

The hotel was lovely. The first room they gave us was very small but they changed it for a much bigger room on request and without extra charge. The staff were very friendly and helpful and always smiling. The only downside was the charge for the use of the beach ( €35 per day)which wasn't the fault of the hotel and we did shop around for a cheaper deal but it was a consideration when rating the facilities