Great place for relaxation. Brilliant attentive staff and very clean.

Had a very relaxing stay at Sopwell House.This is well run with lovely helpful staff. Excellent spa pool and facilities. Very good food.

Lovely hotel with spa , I would certainly stay here again

Nicely refurbished, beautiful spa and great gym! Delicious Omboo restaurant

Gorgeous spa & friendly & attentive staff. Room a little basic for the price - but nice enough. Amazing breakfast

Loved the aesthetics of this property, however there were several aspects that were disappointing. One room was only ready for check in at 4.30pm so we had to wait around. The room had a leak of the floor, no water pressure in the shower and the hair dryer was not working. The key was also faulty, which forced me to go down to reception around 4-5 times to get this fixed. This was all flagged to reception and the only solution provided that “we will call the maintenance guy”. The fact that the spa facilities are only available till 11am and the service is so strict about this was super inconvenient and unfriendly provided the check in was also so late. My massage experience also felt rushed. There were no solutions or flex provided for anything that was flagged, which deflated the whole experience. Disappointing especially for the amount we paid for the night.

This was my second stay at Sopwell House and I enjoyed it as much as the first time. The decor and cleanliness were outstanding. We loved the spa facilities and the food in the restaurant - delicious! However, we were surprised to find ourselves locked out of our room when we got back to our room after breakfast on checkout day. It was just after 11am and we felt this was a bit heavy handed. Also, unlike during my first visit, I was unable to get a plus size robe which would have been more comfortable for me.

All staff were welcoming, friendly and very helpful. Food was fantastic in both restaurants! Beds were really clean and very comfortable. A real tonic that my husband and I needed!

The staff and overall facilities were excellent. The team on reception couldn't do enough to help. We also left some clothes at the hotel and they forwarded these to us by courier a few days later. Amazing service.

Very clean, Some staff excellent others need further training on manners Unfortunately we came at a time when buliding work was talkibg place so very noisey at timea also they we taking down a tree for 2 days outside my room window

Loved the spa. Great breakfast.

It was our Anniversary and the staff were amazing,treated us so special and a few gifts. We will be going again we loved it.

I really enjoyed my stay but it was slightly soured by the spa and fact that I was not really made aware that the better spa which they now call CLUB was £120 extra per day per person until I got there. That means that it was £700 a night if I wanted spa access and 1 evening meal, way more than the Grove. The hotel charges a very high rate anyway for a usual 4 star, so its expected to receive the higher-end facilities included that are pictured all over the website which was what made me book there. A bit of false advertising I think and that's why it felt slightly sour. Even no entry with paying for 2x massages at £260 which is way more than massages at a non-spa (and one massage was not good anyway, too soft and every time I asked for a bit harder with her hands as she barely touched me, she reminded me that I 'should have chosen a deep tissue, but I just wanted a firm Swedish and paying that she should have adapted). The staff overall were great and that's why I overall enjoyed my stay even with the spa issues and high prices overall, special thanks to Rachel on front desk who was very nice and helped me have a special stay for a special time.

One night stay only to attend a 60th birthday party in St. Albans. Had a drink in the bar and then a meal at Omboo…was excellent ! Did not make use of the Spa unfortunately. Will most certainly return for a two night Spa stay at some stage.

I always have an impeccable experience staying at Sopwell House. Staff are great, attentive, very accommodating and well versed at keeping guests comfortable and relaxed. Cannot fault the facilities - restaurants, spa, lounging areas - all are amazing. A special home experience away from home and I can’t wait to return again.

Breakfast let it down. Very average and lukewarm. I would have liked to be able to order off a menu for this standard of hotel.

Nice room, good selection at breakfast. Pool, sauna and Jacuzzis are good. Felt a little awkward walking through hotel to get to spa in dressing gown but everyone does. Only let down was being told that room wasnt ready when we arrived and having to wait until 15.20 to get access to the room.

The staff were excellent when we reported a fault with our room, after the first night, and provided us with a free upgraded room for the remainder of our visit. This included moving our luggage whilst we were out for the day and ensuring our new room was ready upon our return. A genuine example of customer care and going the extra mile; was much appreciated.

Everything with my stay was great, the pool was lovely, breakfast was delicious, dinner on room service was simple but nice and the service overall was fantastic, everyone was so lovely and welcoming. The only thing that wasn't great was that in my room the towel heater was on (not needed this time of year, it made the bathroom unbearably warm) but it was also so loud, I had to wear headphones to be able to drown it out. This should really be looked into because it made ir difficult to get to sleep.

Two night couple stay for a spa break. The room was week furnished with stylish and comfortable furniture. We were on the old part of the hotel. The room wasn’t large but plenty of space did not feel like needed any more. The bathroom was modern with a good shower. Ate at both restaurants and they are well priced with good size portions and high quality. Service is friendly and efficient. The spa is lovely we had it to ourselves most of the day until new arrivals at the hotel arrived. Still plenty of space and not noisy. Treatments need to be booked well in advance as they are clearly popular.

It was everything you would like to expect from a spa and hotel. Great experience

Beautiful setting with the interior just as special as the outside!

My wife & i have recently stayed at the lovely Sopwell House Hotel, the staff are all very polite & helpful, the hotel is of a very high standard with a welcoming reception, the recently refurbished Oomboo Restaurant was delightful, we had a lovely meal in a really nice setting & the staff couldn't do enough, the breakfast has plenty to choose from, all in all would recommend.

Amazing stay, booked as anniversary trip for my wife. The service, facilities and food was amazing. It seemed like everyone we came across genuinely enjoyed working there. Would have been great to have a fridge in the room, but that's my only bit of criticism.

Excellent stay

The place is excellent. My only gripe is I had to tell the cocktail barman how to make a cocktail after receiving something that was definitely not a negroni. Also, my burger was overcooked and dry but maybe I shouldn't be ordering a burger in a beautiful spa hotel anyway. ;-) Apart from that, the room was perfect and the service in general was great. The Club was amazing too.

We had a very comfortable stay, the leisure facilities were lovely (The Cottonmill - not 'The Club'). There were a few issues with the room that I thought let it down, the TV reception was very patchy and there was no fridge, we asked for a fridge as my friend needed to store breast milk overnight but the first one they brought didn't work, the tea and milk in the room could've been better stopped stocked. The breakfast was fantastic and the staff were very helpful but I do feel these little issue are not what you would expect of a hotel of this price range.

No treatments available, shower seemed to turn on and off which was horrible. Had a view of the car park. Spa was okay we asked about going outside and was told it was a £100 a person to be able to use the spa and jacuzzi outside beyond a joke

Fabulous !

Relaxing stay. Good service

Brilliant facility, super friendly and helpful staff. The food was great. It was so good I was planning my next visit before I left.

Having paid the best part of £200 for a room I would not have expected filthy carpets, you could see the track from the door through the room. The sink was visibly broken and when I made a cup of tea in the morning, there may have been descaler left in the kettle as when I took my first swallow it tasted acrid and I had a sore throat for the rest of the day.