Great place to stay. Great location. Friendly and professional from desk staff members . Will return here again.

It was a great stay and convenient for us to stay near the UTD for a high school graduation and prom. The only issue we had was the hotel hosting a huge gathering in the convention center/lobby areas and no parking for guest.

My experience was very pleasant.

Our room was comfortable, the beds were great! It was close to the park we needed to be at. The swimming pools were freezing, the indoor pool felt like ice. I was woken up by the window rattling when the wind started blowing off the tornado that was near by. Other than that.... it was a good stay.

Convenient location and super staff. Great value option for the area.

Very pleasant stay, no complaints.

Good stay. Clean and convenient location. Felt safe and well maintained. No problems or issues.

We had a last minute trip to the Dallas area for a basketball tournament...hotels in the area of the tournament were overpriced so I looked on Expedia for Holiday Inns near and found this one. It was easy to find, easy to get to our tournament 30 minutes away, and reasonably priced.

Customer service was really nice. I had issues with the tub, the water wouldn’t drain when the water was running ( even when the shower was used). There was a bad smell coming from the vents. They mention breakfast is included but it’s really not i was misinformed. There a fee of 14.99. House keeping missed our room twice to get cleaned out when that service is listed as services.

Old microwave and television, chair was broken in the room, toilet made soo much noise even when its not flashed. Fridge was broken as well. Over all was just ok

The room wasn’t cleaned thoroughly (we found a lollipop in the corner). The room was also worn down, the carpet was torn and the bathroom fixtures were loose and almost falling off. The breakfast was not free (I thought it was, but that was my misunderstanding). So instead of paying $60 for breakfast ($15 x 4 people) for cereal and eggs, we just went to Starbucks.

Just wasn’t happy

I didn't like how I booked on Expedia and the lady who checked me in didn't tell me about the breakfast wasn't complementally breakfast wasn't free. The is a shock and embarrassing. 14.99 for some nasty and not much to choose from food. The kitchen team was nice to me. other than this issue I like the cleanness of the hotel and option of indoor and outdoor pool. The room was comfortable. Maybe if they have a posting of the breakfast at check in and weather you book or Expedia or not it should be practice mentioning it when checking in. I blame Expedia also too, they didn't say i had to pay a deposit, and they had complementally breakfast on the site which wasn't true. I will soon stop booking on Expedia. This is not the first suprise from Expedia Group bookings

It was really hot in the hotel rooms and the AC in our room really wasn’t working well. 🙃

Beds were extremely uncomfortable! They seemed to sag to one side and a hole in the middle. Luckily it was a short stay

I slept fine and the bed was comfortable and the room was nice.

Was a great and easy stay

Very clean and luxury

It was nice, clean and friendly

fire alarm chirped in room all night keeping us awake. Front desk was not helpful and downright rude.

There is no parking because there was a party in the hotel lounge the 3 nights we were there and we had to park on the street behind the hotel and it was too cold,,

clean quite

It was exactly what I asked for.

Nice hotel

The front desk help was very friendly and professional.

a little bug cramble on my face when i was sleep. A/C very noise!

Magie and the staff are supper friendly :)

The beds were terrible they were broken

This hotel was absolutely disgusting. the front of the building looks amazing and you expect the indoors to match. The lobby area was acceptable and somewhat clean. The rooms are another story. I had 2 bed for my children. walked in to a musty smell and older not updated rooms. TV was not working. inspected the beds for cleanliness and they were adequate enough. outdoor pool needed extra cleaning or upgrade and the guest rooms view from the pool area was shocking. Many of the rooms seemed to be inoperable because you could see mattresses standing by the windows. Who wants to see this while relaxing by a pool? My husband had a separate room and his room WAS disgusting. we had to ask to be changed to a different room. Musty smell upon walking in, apparent mold on the bathroom wall, chair was overly stained and dirty, bed box springs were tore and hanging, but when we lifted the pillows from the headboard we were shocked. We didnt know if it was mold or major stains on the headboard. WE WILL NEVER STAY HERE AGAIN!

Would recommend and would return

Had to get a hotel close to home due to A/C going out. The hotel was a great price and super convenient for us. The staff was super friendly and followed through on requests to get towels sent to our rooms after they were laundered and gave us free bottles of water since we arrived so late the gift shop was closed. The toilet in one room was leaking but we didn’t notice until the day we were leaving. Overall the hotel could use new carpet and some remodeling but it was a good option for us.

good hotel old but clean