The staff was friendly and hotel was clean My only complaint is, we had a wheel chair accessible room. The bathroom was very nice, but there is NO place to hang anything or NO shelves to put your toiletries. We had to set everything on the floor.

The shower door would not stay closed and there were no towels in the bathroom. I found two in the closet after I came out of the shower wet.

My stay was perfect. Excellent staff, very comfortable beds and comforters. I would definitely stay here again

Great stay, no real complaints other than the AC not really working

First time here on a staycation and everything was absolutely FANTASTIC!!

Nice hotel close to Metro for our trip into DC. Only thing I could not figure out was that there were no ice machines and we had to get these premade packages of ice(??). Other than that, nice, clean and personnel were friendly.

Too cold, no heat. All else great, new and clean.

The hotel was nice enough, but there were a few issues. We were placed in a room in front of the hotel, lower down, where every single noise from outside was audible- despite our repeated calls. Didn’t quiet down until 1:30 am and we were too tired to switch. And then a wake up call went off at 5:22 which we did not ask for- they told us it was because ‘we had some large groups and we didn’t remove it’- not my problem. Our second night in a different room was better, but the damage had been done

We had a great time. Only a couple minor complaints. First, the room sort of smelled like cigarettes at first, but seemed to taper away pretty quick once the AC was on for a little bit. One of the bedside outlets also did not work, but not a big deal. There wasn’t much lighting in the room, so at night, even with all the lights on, it was still pretty dim. Besides that, it was great. The staff was friendly, and there’s a little store in the lobby with everything you could possibly need, at great prices. I would stay here again.

Great

Nice place

Very clean. Staff was nice and friendly. Any question or concerned I had was answered well. Area around hotel was quiet. We spent 4 days/3night for a family trip to DC.

Great trip

My reservation was cancelled by the Crown Plaza and I did not receive my refund. I had to purchase another hotel.

The elevator wasn’t working and the TV in my room didn’t work.

Well, this place is affordable. It is a decaying building that hasnt been updated in, maybe, ever. The second night i stayed i returned to find that my room smelled of marijuana. The front desk staff was kind enough to change my room, but seemed entirely unsurprised at what had happened. The rooms are quiet enough, but definitely dont look at the mattresses. I got the impression that this is a residential hotel

Nice

The property was clean and quiet. The staff was friendly and very helpful. The breakfast was decent and the staff at breakfast was very attentive. I didn't like that there was not a microwave in the room or an ice machine available. You had to go to the lobby store to warm up food in their microwave, therefore you have to make sure to have plates, napkins or whatever utensils needed. Also, bags of ice were kept in a freezer in the lobby store. If you need ice, you could get a bag of ice from the freezer. When I needed ice, there were not any bags left. I asked the front desk staff for ice, in which they replied, they would bring more. They never brought any ice after waiting for a good amount of time.

It was close to where I needed to be. There is a restaurant on site.

Staff was nice but they forgot to do service for my room

Great hotel. My only request would be for them to offer hand soap or a bar soap at the sink, and disposable shower caps. Also, only had two towels for a double occupancy. Wouldv'e liked to towel dry my hair after a night shower.

Front desk staff very friendly. Erin was excellent and provided great service from the time we arrived. Not convenient for places close to eat. No airport shuttle

Room was clean beds comfortable staff pleasant

Better location not to far from DC and safe parking

Me and my family had to try 3 different rooms the first room reeked of marijuana smoke was given a second room directly above and that room reeked of marijuana also finally the third room smelled cleaner horrible check in experience would love a refund

There was evident lack of communication between the staff. We booked a room with Kings size bed and called 2 hours before arrival to confirm the booking but when we arrived, the room was not available, we were given a room with 2 queen size beds. I was embarrassed during breakfast when I was given a bill because the front desk forgot to give me the breakfast voucher for the combo bedding + breakfast payment. There was a noticeable scratch on the wall of the bedroom, we didn't notice this the day before because we were fagged out from a long journey when we checked in. Being not aware of the scratch, it all felt like a set-up for our security fee. I made sure to show the picture to the front desk at check-out. Although, we informed the front desk on arrival that we would be checking out by 12.00 Noon, we got home keeping knocking on our door three times between 8 am and 11 pm. We felt like we were being chased out. I do not know why I was charged extra $33.53 because I got no email to explain why I was being charged extra fees on my credit card.

The hotel was comfortable.

My stay was brief but very nice. The location is very convenient to get to. The room was nice and clean and fresh. Staff was very pleasant and helpful. The area offers many options for dining.

We really liked the convenience of the self-serve market for soft drinks and other items. Parking was a little tight when we arrived late at night due to all of the bus parking on site. I think the hotel would benefit from the availability of rollaway beds and microwaves, which it did not have. The rooms were well-appointed otherwise. The hotel is in a fantastic location and was a great price. Overall we enjoyed our stay, thank you!

inflexible employees

Everything was amazing. The receptionist was very accommodating. I would definitely recommend your hotel.

Good place