The room was wonder, the customer service was horrible, to make someone with a disability , climb up stairs smh!

Stay awesome, front desk employees horrible

The heater did not work but the room was cleaned and we had a safe night.

When I stay here was great we was in town to see jelly roll in concert last minute and booked and had a great time the room smelled a little weird dude to the cleaning product that they use but other than that it was a great place great service friendly people

Room was clean location is convenient

The room was spacious. Hot water was easily available. The room came with ear plugs. We never used the ear plugs but it was a little noisy outside. Parking was good. The bed was comfortable. Overall no complaints.

Having gone to school in Charlottesville, I knew the Red Roof isn't exactly the newest product on the block. However, for a vintage building, the team there has made their rooms as clean & polished as possible & staff was very helpful upon check in. It was clear they were giving full effort to make each guest comfortable. Compared to other choices that were $200 a night, there is good value here for the middle price range. Downsides were that the continental breakfast was pretty sparse (we skipped it) and we had two bugs in our room. Upside was the Jacuzzi in the larger room was awesome, worked like a charm & I would totally book again. Unusual to have it next to the bed but actually very fun for kids or of course those special date nights 💋❤

Staff not as engaging as compared to staff from other hotels we stayed at during this trip. BEST showerhead we have ever experienced in any hotel! It’s better than the one we have at home!