Clean and good service, food and drinks expensive

It was decent overall okay rooms were dirty lots of bugs service was nice along with the staff.

The lake and the buffet was amazing and the room was excellent

one of the worst hotels I've every stayed in. Could not turn off the a/c, house keeping turned it off, then when we arrived in the afternoon couldn't turn it back on. Terrible water pressure in the shower, plus couldn't adjust the temperature, either hot or cold, front desk didn't send anybody to fix it.

RECEPCIONISTA CON POCA SENSIBILIDAD EN EL TRATO. DUREZA AL CORRER CORTINAS SUCIA LA REPISA DE VIDRIO DEL BAÑO SOLO UNA TOALLA DE MANOS "GORGOTEABA" EL LAVABO NO HAY CORTINAS PARA OSCURECER LA HABITACIÓN

We spend a long weekend at Villa Bajar - the location is good and weather amazing, but the facilities are old and needs an upgrade. The fitness room does not work, in-room Wi-Fi does not exists. Staff is friendly and keep a nice service level.

great service from staff, buildings could use a bit of a fix up but also adds to the environment of the area, very spacious room, overall satisfied, location next to the lake is better than other hotels in that area

So.... the hotel has a lot of potential. The actual building is really unique looking (60s Moroccan inspired), and the location is great (incredilbe views from all rooms!). The service staff at the restaurants are really attentive and fantastic. That's the good. Now the bad: the doors don't really lock (you REALLY have to slam the doors shut to get them to stay), the linens are paper thin and its quite cold with the AC - you have to have it on, or you're in a sauna, there is NO INTERNET - no matter what the listing says, there's no WIFI. The staff at front desk are OK at best, but have very little tact - for example, asking to 'fix things" in our room - as soon as we check in - a bit intrusive. We had someone knock on our door repeatedly at 1030 pm - it was front desk, and he had the wrong room - it was kinda weird and really uncalled for. The food is terrible. It really is - the staff is awesome, but food is quite bad. All in all - stay at the Hacienda Vista Hermosa - on most nights its less, and it is actually Paradise. We ended up going there for breakfast, and when we saw the Hacienda, I could not believe that the Villa Bejar would dare charge what they do. The price is ridiculous and not worth it at all...

So.... the hotel has a lot of potential. The actual building is really unique looking (60s Moroccan inspired), and the location is great (incredilbe views from all rooms!). The service staff at the restaurants are really attentive and fantastic. Thats the good. Now the bad: the doors dont really lock (you REALLY have to slam the doors shut to get them to stay), the linens are paper thin and its quite cold with the AC - you have to have it on, or youre in a sauna, there is NO INTERNET - no matter what the listing says, theres no WIFI. The staff at front desk are OK at best, but have very little tact - for example, asking to fix things in our room - as soon as we check in - a bit intrusive. We had someone knock on our door repeatedly at 1030 pm - it was front desk, and he had the wrong room - it was kinda weird and really uncalled for. The food is terrible. It really is - the staff is awesome, but food is quite bad. All in all - stay at the Hacienda Vista Hermosa - on most nights its less, and it is actually Paradise. We ended up going there for breakfast, and when we saw the Hacienda, I could not believe that the Villa Bejar would dare charge what they do. The price is ridiculous and not worth it at all...

Very old hotel, in desperate need for renovations

We checked into this hotel on a very short notice as we needed to get into a peaceful environment to help our toddler son recover from an infants illness. We were so happy that we did! Our friends who have a house on the lake said this was the best option around, and afterwards it is easy to agree. The hotel is old but well maintained. The room was spaceous and clean, and it seems all of them have a lake view. We had a beautiful balcony. Nature is all around you: in the morning when I opened the curtain, I looked a green iguana in the eye, right on the other side of the glass, he was climbing a tree! The abundant Mexican breakfast buffet was absolutely delicious. Service was super friendly. Our Spanish is extremely limited and some of the staff didnt speak English but they always found a colleague to help communicate.

We checked into this hotel on a very short notice as we needed to get into a peaceful environment to help our toddler son recover from an infants' illness. We were so happy that we did! Our friends who have a house on the lake said this was the best option around, and afterwards it is easy to agree. The hotel is old but well maintained. The room was spaceous and clean, and it seems all of them have a lake view. We had a beautiful balcony. Nature is all around you: in the morning when I opened the curtain, I looked a green iguana in the eye, right on the other side of the glass, he was climbing a tree! The abundant Mexican breakfast buffet was absolutely delicious. Service was super friendly. Our Spanish is extremely limited and some of the staff didn't speak English but they always found a colleague to help communicate.

Quick check in, friendly staff, place to relax and practice water sports as ski. Place for kids just jacuzzi a bit dirty, but the rest in good conditions.

Quick check in, friendly staff, place to relax and practice water sports as ski. Place for kids just jacuzzi a bit dirty, but the rest in good conditions.

Tequesquitengo is an old town, but the hotel is in a great place, sorry for the bad services, the personal works in this place . Have a bad attitude and i think they are nos comfortable with theirs jobs. The hotel is expensive in the foods, beverages and the rooms. Expensive prices for the quality.

Hotel is well-located on Lake Tequisquitengo with many rooms with view of the lake. Pool and restaurant areas feature a few nice amenities; in particular, the mattress lounges facing the lake are comfortable with nice views and the renovated bar/breakfast area is charming. The service staff is also attentive. However, the pool area, restaurant and rooms all require a general remodeling to address the melancholic sense of faded glory.

I've been a guest in multiple hotels of all categories. This hotel shouldn't even qualify as a 3-star hotel. It is old and lacks maintenance. However, it might still be one of the best options in Tequesquitengo, considering there aren't many options available.

Excellent view, decent rooms

This is the second time I have stayed at this establishment, the first time on business and this time as a romantic getaway. For both, it is excellent, because its location is off the beaten track. It is not so far away from Cuernavaca, however: a taxi ride takes 30 minutes and costs less than 300 pesos. It has a beautiful setting, literally right on the edge of a lake. Dining is romantic and pleasurable at all times of the day. There are many things that can be done from this hotel: watersports and tours on the lake, and dancing at local clubs, for example. Other reviews have noted a "run down" nature of this property. This is not true. The property is older, but that is part of its charm. Our room had no wifi signal, but that presented very minor complications. Overall, it provided a very enjoyable experience, and I have no hesitation in recommending it for a romantic, business, or multi-purpose stay.

This is the second time I have stayed at this establishment, the first time on business and this time as a romantic getaway. For both, it is excellent, because its location is off the beaten track. It is not so far away from Cuernavaca, however: a taxi ride takes 30 minutes and costs less than 300 pesos. It has a beautiful setting, literally right on the edge of a lake. Dining is romantic and pleasurable at all times of the day. There are many things that can be done from this hotel: watersports and tours on the lake, and dancing at local clubs, for example. Other reviews have noted a run down nature of this property. This is not true. The property is older, but that is part of its charm. Our room had no wifi signal, but that presented very minor complications. Overall, it provided a very enjoyable experience, and I have no hesitation in recommending it for a romantic, business, or multi-purpose stay.

Very beautiful hotel, the best location in Tequesquitengo and it looks like one of the best hotels in the area. Nice installations, the only problem is that it is a bit old, could use some renovation. The service is good and they have a nice pool, spa and restaurant. Also they have a dock and lake activities like skiing and wave runners. Definitely recommendable.

This hotel was definitely not what we expected. We were told by several third parties that it was the best place to stay in Tequesquitengo. Well, next time... There won't be a next time. It just wasn't worth it. PROS: * The staff is usually helpful and cordial (although we did have one incident). * The bell-hop in particular was extremely pleasant and went out of his way to help my wife and I when we arrived with tons of luggage and a toddler in our arms. * The room was clean, large, and had a great room of the lake. * The grounds are beautiful, with lush greenery and are well kept. * The food at the restaurant was tasty for both breakfast and dinner when we went. * Gated parking lot means you don't need to worry too much about your car and belongings. NOW THE CONS: * The hotel advertises free WiFi, but there was none in our room. We were told that we should get closer to the lobby or bar areas to get a signal. Since everything is open-air, and it was over 95 degrees outside, that didn't seem like a good option. * The bathroom has a small vent that cannot be closed, so it always lets in the hot air from outside. Since the A/C in the room is a wall-unit, the bathroom does not get cooled and is always sweltering hot. * The incident we had with the staff was in the restaurant. We ordered something on the menu that did not specify seafood in the ingredients. When it was brought out and we explained that this was not what we expected, we were told that it didn't matter. We had ordered it, and we had to pay for it whether we ate it or not. Doesn't seem like a top-notch hotel, does it? We didn't have to pay after we threatened to check-out over the argumentative waiter's attitude. * The convenience packages in the room are a nice touch... Sewing Kit, Shoe Polish, Shower Cap, First Aid Kit... Except that most of them were empty!!! Perhaps someone used them before us and left the boxes, but either way, they either don't check to replace them, or it's a ploy to make it look as though they offer those items and hope most people won't check. Sad! * The room was definitely not child-friendly. We traveled with a toddler, and the hard-tile floors, glass tables, and open railings on the balcony made it so we could never comfortably leave him unsupervised even for a few moments. * We asked for an extra cot or mattress and they couldn't provide it, so again, we had to be vigilant about letting our child sleep on a bed that high off the ground. * We arrived on a Friday night, and got to use the pool a little on Saturday. When we went down Sunday morning for a dip, there was a sign that said they had closed the pool for cleaning and maintenance until the following Saturday! What? There was no warning or anything the day before nor a comment when we checked in. Since we came to enjoy the sun and pool with our baby, this made us want to leave immediately even though we had planned to stay two more nights. * The staff was accommodating and moved us to their property in Cuernavaca which is about 35 minutes away. However, that hotel had no A/C in any of the rooms and there was a leak in the ceiling in the bathroom... So, no much better! * Lastly, only one out of the two elevators was in service while we were there. Not only did this mean longer wait times, but the one that was working was temperamental at times. We would board it, and it would refuse to close. We often had to use the stairs with luggage, stroller, and baby in-tow! :(