Very nice stay and very affordable, We stayed for 2 nights and had a nice time. Valet and concierge were helpful and friendly.

beautiful room

We had a very enjoyable stay. We loved the very friendly and helpful staff as well as the hospitality we were provided. One issue we had though was the hot water took too long to come in most of the time. Our tv was also old, small, and had closed captioning that was too small making it very hard to read. I am hearing challenged and depend on the cc to enjoy watching.

Rooms are nice and that's it. Use a cane and even though not busy, put us at the very end of long hallway from elevator. Have to pay $20 day for self parking even when a hotel guest. Not enough budget friendly food. Cafe closes at 2:00 pm and only other food is terrible food court or extremely expensive restaurants. $30+ per day resort fee. Tried to charge us double for parking and had to walk back in to desk to get out of lot because gate wouldn't open. Very tight slots, very few table games open. Will not stay here again.

No hot water in shower, ineffective a/c, heat lamp in bath not working, smart as attitude of maintenance workers called to address issues.

It was ok

Great room. It was huge with two full bathrooms and a 10 foot couch! Nice breakfast downstairs with an indoor waterfall. Easy to walk the area.

It was a great room so the a great view! Will be back there!

We loved the gift shops, restaurants and arcade. The room we stayed in was very clean and the bed was super comfortable. The staff we interacted with were very helpful and kind.

LIke the 2 bathrooms in the room. SOO convenient!

The hotel was nice but would of liked more restaurant choices. Was disappointed that hot tub was not working and the pool was cold. Was not told at Check-in that our room would not be serviced so had to call for towels. That was a speedy delivery. Overall it was a nice stay. Bed was comfortable and really liked that we had 2 bathrooms.

Too many fees after checkout

No service for the whole stay. Garbage not emptied linen not change had to request many times coffee or towels.

i am surprised Harrah's did not charge for breathing the air in the casino. went to get a soda out of the vendor machine. no soda on 8,9,10,11,12,13,14 floors. it smelled like cigarettes and cologne

The staff was very friendly and helpful. The room exceeded our expectations

The staff was excellent! I was so impressed by their help and kindness

Needs major upgrades, the property looks old and dated

Despite the high ratings and price, this hotel was quite underwhelming. Starting from the driveway to the entrance (which circles around the back) to the room amenities, this hotel had a run-down feeling overall. Self parking is $20 a night and valet parking is $25 a night. Going in and out of the parking lot is a hassle because the magnetic card does not work at times. The shower had low water pressure. The toilet paper was cheap and bad quality. The TV was small and dark (could not adjust brightness). Room had no microwave. The hotel was interior was too cold. Other guests complained that the pool was too cold. Having said all this, I have not been to the other hotels/casinos in South Lake Tahoe. So cannot compare.

the room showed a lot of wear there was a washcloth left under the sink of one of the bathrooms checking in was really backed up we checked out early and was charged an extra day for the resort and parking fees 35 minutes on the phone to resolve that

We have stayed at Harrahs a couple of times over the last decade and May return again. The location is terrific to walk around the state line area. I still like the place but at the very least the rooms need updating. Many of the fixtures are tarnished and much of the the furniture was chipped and scarred.

I guess we have to accept that everyone has a hand out. Xtra $$ for resort amenities if used or not. Supposedly for wifi which today a phone hotspot will suffice. Valet parking offered only to have valet stand by your car with his hand out. Why am I paying for Valet if you expect a tip also. For a non smoking location you can't walk through the casino without the overwhelming smoke smell.

No room service till after three days of stay and you have to call. Rooms are old and not very clean

Areas outside the property needs upkeep. The ac doesn't work well. The beds were not very comfortable.

Enjoyed our stay immensely.

Hotel was probably very nice in its day. The hotel needs renovation. It appears they are not spending money to keep it up. The pool was less than desirable and hot tub closed off. Carpeting in room had a huge wrinkle in the middle of the floor. Parking was $20/day and resort fee was higher than advertised. Never stay in. Harrahs again

I liked that there was two full bathrooms in the double room.

Great view of lake. We got an upgrade upon arrival, only $6. more. It was great, our room had 2 bathrooms.

Air/Fan did not work, but window opened slightly so that helped. Overall nice hotel

The hotel is aging and could use some TLC. We had a large room with two bathrooms which was very nice and the bed was comfortable. The front desk staff was very unpleasant and unhelpful. Should I return to Tahoe I will probably stay elsewhere.

Faucet cold handle loose, bed shows dips, wallpaper at base of shower loose

Overall a good place to stay at in the South Shore Lake Tahoe area.

The hotel is very old the carpets are old and the furniture. The non smoking room smelled horrible smokey and musty Definitely not what we thought we had reserved.