Friendly employees, clean and fresh, great breakfast!

Check-in was pretty smooth and the staff was friendly, however we had an issue with cleanliness. There were several hairs found in the bed and some in the shower. The issue was reported to the front desk manager and she agreed to come up and change our bedding. I had to assist as she admitted to never making a bed before. Though she was very nice and apologetic, the experience was still disappointing, to say the least. We usually stay here every year, but may consider other options next time.

Very nice hotel - great staff, clean and in good condition, the bed was comfortable & TV large. Had a couch, small table, and a desk - well equipped for business or social travel. Breakfast was good. The area is very busy but has anything a traveler could want. Right off the turnpike!

We had a very enjoyable stay. I was traveling with my small dogs. I was so happy that Hampton Inn offered pet friendly rooms. Having breakfast available each morning was great.

I suspect that many of the 10-point ratings were written by hotel management. The only great thing about this hotel was the breakfast, which was bounteous. The room was worn and smelled odd. The furniture was chipped and mismatched. The coffee maker was dusty. The nightstand drawer kept sliding open by itself. The wifi worked in the lobby but we couldn't get a signal in the room.

The breakfast area was not clean and the woman handling food prep was not very good. It was not what i have come to expect from Hampton Inns.

This was a nice hotel stay. Lots of local restaurants near by and close to Mishawaka.

I cannot believe this hotel is rated so high! I arrived with my son for a weekend vacation, lobby nice but the original room smelled terribly of smoke so they moved us to a new room that was a little better but still smelled on smoke and mold. Their was mold around the shower handles and stains on the bed sheets. There were others in the hotel with large dogs my allergies were so bad. I was asked if I wanted house keeping to clean my room in morning I said yes they never came. I had to throw out all my bagged garbage and ask for new towels. The air condition is 1 foot away from the side of the bed. It was so hot we had to keep the air condition running non stop, the problem with that was that the air condition vents cannot be moved to it isn’t blowing directly into you, it was blowing so hard me while I was in bed I had to place extra pillows on the side of my body so it can block the air blowing at my son and I, next morning swollen eyes and cough. A friend we were traveling with stated they had blood all over their bed when they were given their room. Front desk was wonderful! Gave 2 stars for staff due to housekeeping issue. Breakfast was suprisingly really good so that was definitely a plus!!! A lot restaurants around which is convient. Would not stay here again.