Great service rooms very clean. Shower not so much. Shower curtain rod coming off and shower pressure little to none

I was SO not impressed - first room had the shower rod falling out of the wall and cutting all over the floor of the tub making for a real fall Hazzard. My new room had no cooking supplies and no hairdryer.for an extended stay hotel woefully under whelmed. I went to the desk for silverware and the ones she gave me were dirty. Not going here again

Room needed a lot of cleaning and work, No remote for the tv, no toilet paper holder. Kitchen cabinets had peeling paint. Free breakfast is the usual store bought individually wrapped muffins, oatmeal with hot water and granola bars. Nothing fresh, the same stuff every day that the remove from a cabinet.

This property is not as pictured. There are a lot of smells that hit you when you walk in. I figured someone walked in with food before me, but I don't think that's the case after seeing everything. It was very shady with a shady clientele. It seemed like a rent-for-the-hour kind of place with random children in the lobby at 12 AM. A gentleman was given a key to someone else's room. When he told the clerk the latch was on the door, the clerk told him he was opening it wrong. I just wanted to shower and take a quick nap before my flight. I would not recommend this place. It felt unsafe and felt uneasy with the staff and the doors being propped open with rocks in the middle of the night. I not only lost money because it was nonrefundable but I lost time. I read reviews and believe they are fake.

We couldn't find the person that was supposed to check us in for a long time, and then I had to call the head office for them to find him. The bathtub had a black line, either dirt or mold all along the lip of the tub. The toilet was so rocky you would think you are in a boat!

ROOM 131 was a mess. What made it worse was their initial response to my complaint was that other guests had not complained about the room and basically if I didn't like it I can go to another hotel because they were doing the best they can. I asked them did you actually see the room, they said yes. I did end up going to room, 203 but it had a big spot on the rug and they saw the spot but didn’t find anything wrong with it being there. I had to cover it up. They credited me for the first night that I was there. Their response was to credit me for the entire stay and I could go to a different hotel if I was not pleased. If I didn't have to wait until my money was credited, I would have left. Here are some things I pointed out to them for Room 131 that didn’t find objectable. 1) roach crawling on the floor 2) stove top back burner was completely rusty and didn’t work 3) bathtub not clean 4) sofa ripped in several places and wrapped in duct tape 5) headboard damaged 6) furniture worn and tattled 7) couldn’t open window because screen not fitted and bugs could get through 8) kitchen cabinet drawers stuck and top two drawers did not open.

There was no to go breakfast.The room had no utensils.The room had so full lights.

It was disgusting dirty as hell w eco planned they didn’t care the last was extremely rude as hell and when I was moved to another room worse everything dirty towels no none floor disgusting utensils dirty we bought everything on our own even towels. Never again and the customer service the worse