Our stay was okay. Couldn't sleep good because I was concerned that someone would break in through the door which was damaged and didn't look well. The clerk gave us a different room than the one we originally booked and he stated that the original room had some problems. The tv didn't work, we had to unplug the fridge to be use the microwave. The rest room was dirty and the toilet was disgusting.

I like everything about this hotel…

Great

Outside was not nice room was ok tv did not work

I like the living atmosphere!!

Bad

Do not stay here. I couldn’t even stay here. The room smelt like pee and cigarette and weed. There was probably a drug deal going on in the parking lot. I informed the staff it was highly unsafe to stay here just for possibly infection/illness or just general safety concerns especially being a woman traveling alone. They are still fighting with the refund. But I was only there for maybe 10 minutes at most. I repeat do NOT stay here, don’t let the cheap price sell you. I only needed something to rest for a few hours cuz I had such a long drive. Didn’t work out that and I had to leave immediately and just finished my drive.

The owner is friendly and very helpful.

Professional staff and property maintained well.

It was on downtown Hayward close to where we need to be.

The rooms are filthy, dirty and smelly. The rooms did not look anything like the photos online.

I don’t know why they sprayed this order. It smells a strong chemical.

The pictures do not match the place. It’s very low maintenance the place is run down and looks very dangerous

I love the staff! Very friendly, and helpful to my concerns.

Much to do about something

Rooms are dirty. Terrible place to stay.

It was ok

The rooms were in poor condition. Smelled like smoke even though it’s a non smoking room. Amenities are all in poor conditions. To many homeless out in the parking lot. Bottom line the hotel needs a lot of work.

Pool is not open it’s a science experiment. Lot of people awake at 1:30am no Cable TV, but it is budget friendly and has very spacious rooms. The room itself is a little outdated but the beds are comfortable and clean.

The room was fairly clean but the elevator was filthy and smelled of smoke. The place was pretty run down. There is a pool that is not in use but has water in it and it looked pretty gross. This place seems to be partially used as a residential hotel.

I was allowed to check in early and I was charged $20 extra. However, the room that was assigned to me was absolutely filthy. It had not yet been cleaned. However, the clerk did assign me another room. That room was cleaned. The drapes were coming off the window. The carpet was sticky. The TV didn’t work. Properly. The pool was closed and green! There was a dog in one of the rooms close by which growled and barked at me through the door as I walked past. I truly felt like I had made a big mistake. I was coming to town for a job interview. I thought this would be a good reasonable hotel but I do not recommend it. However, I have to give accolades to the clerk, he was very nice.

Please invest in some luggage carts and there's roaches in room 120 and there's nowhere to hang a hand towel also there's no place to put the toilet paper except just putting it on the toilet. Also please mop every room that doesn't have carpet because so far I've stayed in several rooms and I've noticed the floor has been dirty and sometimes I couldn't even tell if it had been cleaned or not. Also please invest in some new beds. You have some really nice and very comfortable beds I will say the beds in room 120 are very comfortable. However the beds like the ones in 201 and 106 have been very cheap and uncomfortable also please please make sure you use mattress protectors or like some sort of hygienic way for the mattresses because it should never be just sheet on mattress like who knows what could've transpired on the mattress and to have no protective layer between sheet and mattress is just revolting because imagine how many bodies have slept on the mattress with only a very thin sheet to protect it it's just gross and nobody wants to sleep on a mattress that feels dirty and this is a hotel like you need to have some standards you really should hire men who know what they're doing to make sure the whole place stays clean and safe and just positive energy you know so please try to be more clean and please make sure that all the cleaners really do there jobs.

Hospitality service was beyond great. I interacted with three different people, they all were down to earth, I asked something, and they provided instantaneous, like Genie :-) Room was kept clean but smelled like weed, even it was non-smoking room. Although, staff was very responsive and was willing to change the room, seeing the situation there, I didn't have any good hope so declined the offer. Based on my decision staff member provided me a good high end odor remover room freshener. I wouldn't mind old building but was not well maintained. Pool was dirty, you could see from any angle. Corridors were dirty, cigarette buds all over places and the whole building smell like weed. I guess they don't have much control but many tenants were high and their attire was very inappropriate for any situation.

Unfortunately I was unable to stay. BUT management offered a full refund which should take a week or so. I appreciate their understanding

Staff was very attentive, respectful, and helpful!

You get what you pay for. Didn't feel safe.

Very loud guests, no amenities, dirty

It was great and peaceful

The smell in the room was so bad. Not many channels were available for cable. Bed was squeaky.

They have bed bugs and the management team is unprofessional and plain right dumb.

Little bit dirty

I dont know why people complain a lot about this place. Its very decent for the price. Staff are very nice and rooms are clean with microwave and mini fridge. Its fair and affordable. I like it.