Great value for money in a great location on the seafront. Good breakfast included.

Beautiful old building, well kept with stunning features. Staff were all extremely friendly and helpful. Room was comfortable with everything you need. Food......was amazing we had the 3 course 'posh' menu and it was gorgeous and the breakfast was outstanding.

Nice hotel just needs an update

Only a one-night visit but nice hotel. Staff service was excellent throughout and very good breakfast in the morning. Would certainly return on a future visit to Blackpool.

First time away on my own had fantastic time the hotel is clean everyone was friendly. love blackpool

In its day it would have been the place to go, it’s now showing its age, a little tatty in places, but it’s ok, rooms are comfortable enough, breakfast very good, enough parking, check in a bit slow. Overall 7 out of 10

The check in process was the longest I've ever had in my life. Only one person was on check in at peak time on a Friday night and he was extremely slow. The room was big, warm and had a very hot shower. Reception in the morning were helpful in extending the parking for 24 hours for free, thank you!

Our stay was so relaxed and chilled out. The staff was warm and friendly and nothing was too much trouble. The room was very spacious ans well equipped. The bed was so comfortable and I have not had a good nights sleep like that for a long time.

Excellent breakfast. Shower needs updating struggled switching off not powerful so water kept running hot and cold. Had 3 hairdryer which 2 of them didn't work, third hairdryer was blowing cold. But apart from all that staff was excellent.

Staff polite and professional, me and my best friend come every year, really lovely hotel

The hotel was beautiful, decorated to match its lovely regal 1800's build and all of the furnishings were well cared for and clean. Upon arrival, parking was difficult due to spaces being so tightly packed in and the £10 per night to park there was a bit of a naughty, previously undisclosed addition to the price. Our room was lovely, well spaced out, clean and jad everything it needed, but the view was awful. Granted we had one of the cheaper standard rooms, but I thought £200 for 2 nights would have got us a bit of a better view than the side of a roof, so be careful if you are in an odd numbered level 1 room, it will not be a sea view or picturesque courtyard. (Cant upload picture as website isnt letting me upload) Breakfast was nice enough for the price of £12 with plenty of choice. My only other quibble was the misleading information about NHS discount. They bragged a 20% discount on the healthservice discounts website, but when i brought this up, the server had not heard of it, upon speaking to a manager they confirmed that they stopped nhs discount after Covid rules relaxed, but hadnt cancelled it on the website! They should have honoured the discount as it was their error, and i gave up my discount at the local premier inn to support an independent business.

Nice hotel but the room we had was in need of of refurbishment, i would grade the hotel a 3 star. The food at breakfest was of low quality which I would put on a par with Wetherspoons

There was quite a lengthy queue to check- in which was a little uncomfortable but the room/bathroom were a good size. We enjoyed breakfast although the sausages could be of better quality. We were particularly interested in the Churchill Room which sadly appeared to be being used for a function. Our short tour of the Turkish Baths were incredible and sleep quality (quiet room) helped provide a really good relaxing trip overall . Thank you.

Lovely hotel lots of pm stuff would definitely stay again nice clean area

Overall a good stay. Food was excellent. Rooms were clean but tired. Old furniture and decor around the hotel. Hotel perfectly situated for a short walk into central Blackpool.

Room was dark very dirty decided we wouldn’t stay

Called hotel before we book was told to book a double with a cote bed as the rooms are big we was told when we got there the room was small and with the cot in there there was no room so went back to reception to up grade to a family only to be told no family rooms available

Takes an awful longtime to check in,very noisy floorboards from coming out of the lift to your room and beyond.

Good comfy bed and excellent breakfast what more do you need ?

The room was very cramped and dated. The bed was rock hard. There were stains on the towels and pillow case. Wall heater was extremely closely to the bed and couldn’t be turned off. Breakfast was tasty although we were given a dirty tea cup at first.

Last minute booking but the reception was deserted when I got there. After a few minutes, someone came out to check me in. Quick easy check in, and was handed an alarm pad in case a fire alarm evacuation happen during my visit. Blue light flashing every minute was very annoying though, suppose it's better than suffocating with the smoke inhalation. Breakfast I was seated very quickly, and there was a big selection of hot and cold food, cereals, pastries, fry ups etc. Toast does get slightly burnt though, as the toaster has only two settings, burn on top and barely touched on the bottom. Ah well.

The Imperial is such a lovely building but unfortunately over time, the building is becoming tired. My window in the bedroom wasnfully closed but yet I could still hear what was going on outside a.d even after being told that i wont be near the delivery bay. I could still here trolleys being wheeled around on the concrete outside. On the Tuesday, the fire alarm went off twice. I was woken up by a chamber maid who came into my room and I had only been in their one day. Not ny best stay at the Imperial.

This hotel is a beautiful building in disrepair, our first room was so dirty, polite manager agreed and moved us, this room had a broken window which we couldn’t shut! Room service barely made bed, didn’t hoover in four nights etc. very dated. The breakfast buffet was great and all staff friendly and doing their best.

Loved the hotel but didnt like to pay gor parking or extras

Lovely grand hotel in a quiet location. Conveniently located for visiting the attractions of blackpool, being just a short walk to the North Pier. We wanted a quick bar meal as we had arrived late, but the bar area is small and there was a musician on, so all the tables were taken. Instead we had to find somewhere to eat in town. For a very large hotel, the bar area appeared to be extremely small.

A second trip back to this hotel with my young child. Both love it . Friendly staff, lovely food and very clean rooms. Needs a wee upgrade but perfect for what you pay for.

The hotel is tired and is in desperate for a facelift, amazing building the size and style is classic but the actual facilities in particular the bathroom(s) require some investment. Staff were professional, the breakfast was top drawer.

Nice hotel, clean and friendly staff

Hi Class, very good service. Staff were very helpful. This would be very hard to match.

The family booked 3 rooms with 3 children and 4 adults in the wonderful Imperial. Every time we have stayed it’s been so clean and so relaxing .We highly recommend this historic and important hotel to all age groups.

stayed for a few days in this amazing beautiful hotel, full of character and grandeur loved our room, wonderful sea view breakfast was good staff very helpful and professional

Lovely majestic looking hotel from the outside, but could do with some tlc on the inside. Our bedroom window wouldn't close, and the bathroom window was painted shut! Stair carpets were loose in places. Reception staff were lovely, restaurant staff were a tad unorganised, it was all a bit manic at breakfast time. The food was really good though with plenty of choice. Would stay again.