Great

Nice and clean hotel

Ok for en overnatting.

Nice room (or apartment) quite big, with ok standard, for a good late season price. We are happy!

Helpfull reception, placed in a worn down building number 3xx Main bulding ok. Design is hotel, spa is appartment complexes

Very close to ski lift and ski in location, excellent room with sauna

fitness room should be free access to hotel residents. otherwise nice hotel

We have just come back from a 3 night stay. We had a good paid upgrade when we got there. Staff were very friendly and helpful. The premium breakfast was nice more variety on the menu flor children would be good. The beds were very comfortable room was cleaned every day. The hotel is very convenient to everything. Would definitely say there again.

Junior Suite with sauna, very nice, single toilet separate from shower and sauna which we didn’t like. Very comfortable beds, lovely and soundproofed, really quiet. Direct access to water world inside Breakfast excellent. Would have been 5* if water wasn’t freezing cold in the water world area and you have to be naked in saunas! Outside jacuzzis not working. No room service, no access to any food anywhere after 9pm (that we could find)

Very high standard. Mosquitos are bad...

Nice hotel close to the ski slopes. The spa is more a kids spa. Very cold water, we managed to enter only in the hot tub, the pools were freezing to me. Sauna are gender separated, so if you visit as couple you will need to split up in the sauna. In general this is an excellent location for families with kids, but I would not recommend it for couples.

Rooms are good for a family but no towels in room and cleaning stuff still out.

This was a lovely place to base for levi for a few nights. It was really warm and cosy and couldn't fault the cleaning service. My only issue would be that it was classed as self catering rooms and they only had a couple of mugs and glasses and hardly any cutlery, so my kids had to eat cereal from a mug. But other than that it was lovely. Swimming was also discounted which was good and we went everyday.

Excellent hotel with many surrounding amenities and the town of Levi is few steps away , very convenient.

I was at an organization meeting for thu-sun with my family member. We stayed in an old “inn” like building with the design hotel right next to us. The receptionists did not have their days. However we upgraded for the last night/day to a junior suite. Building exchange. It was wonderful, like a small apartment (with) sauna). Sooo overall ok.

Lovely hotel in fantastic location and with a great spa.

Hotel is within walking distance of pretty much "everything" at Levi.

Great room, slight improvement to cleaning and it would be perfect.

Rooms a little dated, but breakfast and facilities around hotel very good.

It is a good hotel in the perfect location. Breakfast was ok, a great selection for families. The pool area is brilliant, my kids loved it. My only negatives are the beds aren’t very comfortable and it would be nice to have a choice of having a family room in the main hotel as wrapping up 5 people to go outside for a 3 min stroll to breakfast and having to take it all off again is a daily struggle. I highly recommend this hotel.

Good hotel in Levi. Main in building is modern and with excellent facilities, specially the spa and swimming pool area. The residence cabins are in need of an upgrade.

I did not use the spa area, only hotel. I did get a room in a «cabin” a few minutes away from the reception. The room did not look like the rooms in the photos. It was ok, but not my expectations.

Great place to stay especially with the spa/swimming facilities. The room advertised with tea/coffee making facilities which it certainly had but I was surprised at a 4 star rating that tea bags/coffee were not provided in the room. Also understand under renovation/construction so limited facilities but this was not advised at time of booking. My husband always looks for a shoe horn at hotels we stay at.

Great resort, large, several buildings. It would be a great ski destination.

Good breakfast, warm rooms

Great location, just next to zero point ski center, and close to everything. Only spa is a lot cold than expected, and I have to pay extra to go to the spa& pool.

There was a electric current running through one of the light fixtures which shocked my partner. The hotel spa was very nice though, the rooms could use some renovation.

Many restaurants nearby. Spa is funny. Staff is friendly.

Stayed over from 24/12 to the 27/12, first off how this is a 4 star hotel is beyond me the food is dreadful and the pure juice is watered down, the room we stayed in never got clean whist we stayed there and luckily we had are own towels as they never get changed either, The staff try to over charge you to use there swimming pools 22 Euro per adult and 14 Euro per child, what they don’t tell you on there site at time of booking, also if you stay direct with the hotel is it’s free before 11am then it’s only 10 Euro per day per adult and children are free, also to use there family room costs you money, none of the facilities are free and for 210 Euro a night it’s a blatant rip off, they will also book you a taxi to get you to the airport, what they don’t tell you at the time is they will change you 10 Euro just for the call ! No wonder your tourists trade is getting less your company any many others in Levi act fraudulently in ways of extracting every cent out of tourists without telling them ! SHAME ON YOU !!!!, I’ve taken my complaint to the ECC in Finland, you will here from my lawyer aswel in due course !!!

1. U have to enter via burger king to the hotel reception. 2. Our room was not cleaned or even turned down once during our 4 day stay. 3. Our complimentary coffee and tea were not replenished and i had to buy my own as the cleaners never came as promised. 4. The spa /pool area was excellent and a good range of different hot and cold pools. But in -10 temperatures and the only way to the outdoor hot tubs were through the outdoor pool from inside to out as they would keep the doors locked. 5. Excellent location. 6. Carpark and walkways often snowploughed for safety. 7. Great choice of cereal and seeds and dried fruits at breakfast. Some odd warm foodstuffs but generally an excellent breakfast. 8 reception staff excellent - very friendly. Great english. Ordered taxis. Helped with general stuff. 9. No way of turning off aircon in room suite 257 so after 3 days of dry air we were both suffering. 10. Room very quiet - not really any noise dusturbance from neighbours or upstairs. 11. Single beds pushed together with single duvets. .quite comfy and nice pillows. But for a suite id have liked a double bed at least.

Nice hotel, rooms clean, my only problem was a little pricey for food, and the room we stayed in was straight opposite the stairs of the lodge we were in so we heard every noises person coming up and down the stairs and noises people in our block, would be nice to have reminders family sleeping signs around, so others could see it and maybe read and respect that. Some staff very helpful and happy some very serious and not no friendly, the classic pizza restaurant charged us for water from the tap which I thought was a joke. Never have I been charged for tap water. Overall tho hotel great and good facilities x

Brilliant central location and great facilities. Room was more basic than I expected but it was clean, warm and functional.