Wonderful stay

We had three rooms during our stay, all the rooms where impecable and the staff was extremely nice. The location of the hotel is fantastic we found a lot of good restaurants around it.

Nice and quiet. Very polite staff.

Upon arrival at 10:30am, I was told that my room was not ready which is normal. I returned at 4pm, and was given the room I entered it to find a small tub of cream and a dirty rag on the tabletop. When I complained that the room was neither clean and it seemed like someone had used the room for their personal pleasure without cleaning up behind themselves, the only response was an apology letter and a small box of chocolates. This is the first time I stay at this hotel and it will be the last. I travel regularly for UNESCO and this hotel would be perfect for these missions but the lack of sufficient explanation and the poor response to any requests that I made left me with no faith in the cleanliness or the customer service on a corporate level. The staff tried their best to make light of the situation and had I not had my work colleague and my daughter arrive with me at the same time, I would have raised more of an issue but I chose to ignore, clean the space myself and never to stay there again.

Very nice calm area of Paris-a great stay

The staff were wonderful and the room was extremely clean. I would highly recommend this hotel!

The hotel is centrally located but it’s old. Breakfast was good

Overall a pleasant stay. Staff are very attentive, room was very clean and had a nice fresh smell. There are not as many facilities in the hotel compared to other cities. The area surrounding the hotel was rather small, a village feel. There is not much to do in the area you would need to travel by uber or walk to the train station to get to main attractions or for more variety of food etc.

Stayed at this hotel as part of a friendly getaway. Good location with a market right outside and Eiffel Tower in close distance. Transport links were good too. Hotel ambiance was very nice and there’s open access to free tea and coffee via a machine all day.

Great hotel

Staff were amazing

Toilet was separate than washroom and no sink . Very inconvenient.

Great spot close to the Effiel Tower!

Great location and clean

Great place. Very quiet.

The property was very nice. Rooms were modern and clean. The rooms weren’t large but were sufficient for our needs. We only needed the room for sleep and showering anyway. The staff was very helpful and helped as we needed. The breakfast, while nothing fancy was a good way to start the day. The neighborhood is VERY quiet. Perhaps it was because it was August but there was very little activity at all around. It was close to walk to the Eiffel Tower, nice restaurants and transportation. We enjoyed the stay for sure.

It is nice, clean, modern hotel with decent buffet style breakfast. Staff are great and good location to sight see.

Friendly staff. Quiet hotel in quiet area.

The staff was friendly nicely

Close to eiffel tower! Clean and spacious

Excellent property on a quiet street with non touristy dining options close by. An easy walk from the Segur metro.

This is an excellent property. It is in a beautiful, quiet neighbor but close to the main attractions and close to a metro station.

The hotel was quiet and breakfast was great.

Our stay was great the room was quiet and comfortable, I do wish that there would have been at least one English Channel on tv as it would have been nice to watch the news or a late night movie. The staff were all very receptive and helpful. There were also a good selection of restaurants, grocery stores, a market and a bakery in the area.

This hotel is in a great location- close to the Eiffel Tower other historical monuments, a grocery, butcher shop and bakery. My room was also quite spacious for Paris, as I was expecting something much smaller. The staff however made my stay an excellent experience. I was unfortunately affected by the Heathrow flight cancellations over the bank holiday weekend. The staff at Hotel Villa Saxe Eiffel went above and beyond to assist me. They arranged my Eurostar and taxi. Special shoutout to Latina at the front desk for doing this for me. Breakfast is also very good, great options even for vegetarians. I will definitely return to this hotel and recommend to anyone.

Great customer service! Nice room with a king size bed. Amazing breakfast buffet! 30 minute walk to Eiffel Tower. Nice and quiet neighborhood.

The hotel was nice but the location is not spectacular. They have cops 24hrs a day at the end of the driveway and it's pretty far from anything "happening". Overall my stay was good and room was clean and comfortable. But I would not recommend the location to anyone as I spent a ton of money on Uber trying to get to more.

Stayed 3 night 2 rooms. The staff were all very pleasant. The hotel is really more of a boutique sized hotel with the amenities small sized. The location was good but in a quite area. But the segur blvd subway station is about 8 min walk and you need to transfer to other lines to get to the attractions. We took Uber as well and it was usually about $25 to go from the hotel to any of the main attractions so it was convenient. the management needs to think of upgrading worn finishes such as furniture and carpeting. The bed was ok, neither soft or stiff. The bathroom was an issue. Very small and of course with the typical small European glass screen at the shower the floor gets very wet. They did not really clean while there. We could tell. The bathroom was not wiped with any cleaner or the carpet not vacuumed. I would expect at a four-star hotel that bathrooms and room should be cleaned and sanitized each day.

Great location and place to stay -- would highly recommend!

Breakfast was great, a lot of options, 24 hr cappuccinos. Nice sauna and massage chair. Clean and very friendly place. Walking distance to the Eiffel Tower. Really great location.

Great

I stayed in 4 hotels on this trip overall your was the best and one was a castle. The staff was great the expresso machine in the lounge puts you over the top, The windows and the tv very cool and your tv had more english options than anywhere, I was in paris venice asterdam and back to paris. Thank You for an incredible trip