Excellent service - great bed - slept perfectly.

The staff are amazing, helpful and friendly

The bed was super comfortable. However, I had never stayed in a room where the keycard had to be inserted inside the door in order for the lights to work. When I called to ask how to operate the lights the response was a bit harsh, as though everyone in the world does that. She talked down to me.

Great place! Excellent location, incredibly helpful staff. This was my third stay and will book again for any future Zurich stay.

Great hotel in perfect location, all the staff were superb, would definitely stay again when in Zurich

Wonderful property with rooms that are well kept. Convenient location with restaurants and stores a short walk away. Love the history of the hotel displays on the walls.

This hotel is lovely inside and out. The reception team were friendly. The rooms are comfortable however very small (even by Europe standards) so you wouldn’t want more than one person per room. Otherwise the bed was comfortable and bathroom all new. Anyone in a wheelchair/with accessibility needs would struggle in this hotel as the lift starts up a half flight of stairs, and each door way has a lip eg each room and the hallways. I found this around Zurich too. Not very wheelchair/luggage friendly. Great location a short walk from the train station and right in the heart of Old Town Zurich

Very nice! Great location and friendly staff. Didn't use a lot of the amenities, but it was nice to know they were there if we needed it. Highly recommend! Only thing I did not care for was the bathroom, enclosed in all glass, I would have preferred a little more privacy, but otherwise amazing room!.