Excellent location, friendly staff, clean rooms and very good restaurant.

Very close to the grotto and lovely hotel.

Perfect stay while in Lourdes. Will stay here again when we come back!

The hotel was lovely. I loved the historic architecture. If visiting during the off season,be aware that little to no resturants or cafes are open. Very short walk to the sanctuary of Lourdes. Staff was friendly.

The location to the Sanctuary is perfect. The entire staff is friendly and very welcoming. I would recommend this location for anyone traveling to Lourdes.

I did not like the carpet. The room is clean but is smelly. Also I did not like the beddings. I doubled the blanket and still freezing. Temp control does not work properly. They should use comforter instead of those old blankets. Carpet needs to be changed smelly. Location perfect

The front desk people very friendly and accommodating . Food was great!!

Exceptional hotel with character. Great location with excellent restaurant attached. We have stayed here before and would stay here again.

Property location is unique, it’s close to sanctuary and other shopping and dining attractions. The front desk staff is amazing, kind and very professional. It was truly wonderful experience.

An absolutely classic Belle Epoque Grande Dame of Lourdes. Right by the places you are visiting. The best place to stay

Extremely friendly staff, especially Arthur was very helpful with giving driving directions. Loved our stay!!!

All of the staff were exceptional. We enjoyed every minute of our stay and cannot wait to return. We did not plan to eat in the hotel but after our first excellent dinner from the a la carte menu ended up eating there every night.

Nice large room close to everything. All staff were friendly, helpful and thoughtful, front deskman especially.

This hotel is in great proximity to the Eiffel Tower. The tower was visible to my room. The staff was very helpful. I tried to speak a few French words that I learned which was not necessary as the staff spoke enough English. However, Celine who welcomed us during our daily breakfast was so helpful and offered suggestions. I only wished the hotel had money exchange for our dollar… which we needed on our 3rd day!!!

Great hotel, great location in proximity to the sanctuary.

The ambaince and the pleasant staff

The staff was amazing--very friendly and made sure that our family was looked after very well.

If you are going to Lourdes to see the grotto this is the closest and most convenient hotel. Across the street! Staff was very kind and I appreciate they spoke English. It is an older traditional hotel but we were expecting this so it was not an issue.

Sense of elegance old fashion and yet modern beautiful hotel. Joseph was very helpfu and amicable… just a 5 minute walk to the sanctuari0 . Highly recommended….

- The big problem was that the air conditioning system didn't work during our stay. It was very warm in the room (even though this was spring - May), which made it difficult to sleep. - Service was very slow in the restaurant in the hotel on our second evening. There were a lot of customers dining in the restaurant that night. So we could understand some delay. But the delay was really excessive. - It's absurd in France to serve orange duck without any orange. But the restaurant managed to do that. - The best part of the hotel is its location - very convenient. Staff at reception are friendly.

The staff were wonderful from the moment we arrived until we departed. Paolo made us very welcome and Thierry in the restaurant was extremely welcoming and gracious. The building is exquisite and it felt as if one had landed into a glamorous movie set. It would have been nice to have had larger bottles of shower gels and shampoos as these were very fiddly and not luxurious at all. The hotel is 4 star and it looks luxurious but one can still be eco friendly by using glass bottles in the bathroom that can be refilled rather than plastic bottles attached to the wall that are not always easy to use. Tissues in the bathroom would have been lovely also; the little touches seemed to be missing in the rooms while the front of house was excellent. A complimentary bottle of water by the bedside is expected these days and the bottle should be glass not plastic. The food in the stunning restaurant was far below our expectations for French cuisine but what we did have was delivered with HUGE smiles. I look forward to returning to the Grand Hotel Moderne again soon. It was so convenient and the views from our balcony were very pleasant indeed. Overall my friend and I enjoyed our visit very much and we wish the Proprietor Joseph and his team continued success with all they do at the Hotel. It is a GEM in Lourdes. Merci to Ines for her help and warm departure and the bottles of water for our trip.

Stay: 9th October 2019 - 10th October 2019 Like: -Hotel is located VERY close to the sanctuary, makes visiting the bath very easy. -The staffs are very kind, friendly and helpful. EXAMPLE 1) Receptionist helped us with our luggages when checking in and have them delivered to our room. EXAMPLE 2) Receptionist upgraded our room to

Hotel rooms were run down and old. We had a Master Suite which was very dated. Hard to get service at the bar as they were under staffed. Paulo at check-in was very good.

I like the unique motif of the room, spacious too. The amenities in the bathroom is a complete packet for a traveler. Your hotel is recommendable.

Very close to the gate of the sanctuary . Close to shopping centers

Fantastic old hotel, very clean and updated.

We really appreciated our stay at Grand Moderne Hotel most especially Paulo who accommodated our request for a balcony room with a view of the Marian procession. Our room was spacious, comfortable & clean and added to our wonderful experience of Lourdes. Thanks!

It is conveniently located — just a few steps away from the sanctuary. Excellent and very heloful staff. Our room was very clean and comfortable. I will stay at this hotel again and recommend to my friends .

Excellent location, excellent customer service, specially Nicholas, he was so helpful.

Our family of four had a wonderful one-night stay at Grand Hotel Moderne. It is just steps from the cathedral. The staff was incredibly friendly and helpful. We were in town to catch the start of Stage 19 of the Tour de France, and at check-in, we learned that the riders would be going right down our street, literally right under our balcony (we were in room 101). Awesome!There is no onsite parking, and with all the one-way streets around the hotel, it was a little tricky figuring out where to park just to check in. But the parking garage is just a short walk away. And it was fairly roomy by European standards.

The Hotel was very nice and so were the Staff at the front desk, Nicholas & Paulo. We had a large beautiful room with a balcony overlooking the esplanade procession. Many shops around hotel for shopping. The food at the restaurant was very good too & our waiter, Jerry, was very nice & accomodating. I would definitely stay at this hotel again & recommend it.

Room is clean and spacious. Reception staff nice and helpful. Sebastian of the restaurant is friendly and efficient.